Customer Ratings & Reviews

Always put warranties on you electronics no matter what. Even if it’s the bare minimum

This is the best part buying at Best Buy, hassle free replacement with minimal to no effort.

I had this once for a vacuum. I had to use it one and now I get it for any high value item.

I think this is amazing great customer service and quick service

I purchased a Four Year (4) Geek Squad maintenance agreement to protect my new CANON INKJET Printer. The agreement was low cost in my opinion, and I know I will be protected from breakdowns.

I purchased a 55" LG tv two years ago and the screen had a very small scratch after moving. The scratch turned out to be a small crack and spread. 6 months after I bought it I was throwing it out. That was my only purchase I made without a protection plan and I will always buy it from now on. Having the Geek Squad protection makes me feel calm and reassured that if any unpredictable issue were to damage my electronics they will be fixed or replaced and not destroyed like my tv. In my opinion everyone should opt for it. Spending a few extra bucks is significantly better than spending another couple hundred bucks to replace an item.

Its good to have the satisfaction of knowing there is a squad backing your service corner.

Geek squad is top notch, when I need help they are ready.

Always buy the protection plan for printers. I work in IT and no matter how good the printer is there will come a time when something just isn't working correctly. The protection for this item is very inexpensive.

Geek squad is a great value when you need it it’s very easy to access

Purchasing a Geek squad warranty always seems like the right thing to do, especially for piece of mind.

The color and speed are much better than the inkjet. However, ink is crazy expensive in comparison, and the paper curls, meaning I have to babysit the printer when printing more than one page, or it jams. I have mixed feelings, but I needed something better for printing labels.

Haven't needed it yet so that's good. I hope we won't need it. Insurance only

It’s nice knowing that if anything happens to my printer Geek Squad has my back!

Great to know that if it breaks I will get a free replacement if it can’t be fixed

they fixed or replaced any thing i had bought from them just one idem i had and i buy a lot of stuff from them and will buy more

Great pinter, while it worked. Died after a year. But it's good on ink if you are printing lots of pages

Saves you time, money and gets everything back up to running asap!

When Best Buy posts replacement plans and such for me to review, they unfortunately do not link what the product was for. So instead, I'm going to give you my thoughts on when these plans are great and when they're pointless. High dollar items have expensive replacement plans. And frankly, high dollar items just don't break any more. If they do, they break in the first year, when it's under warranty. So save your money. It's for items with high likelihood of breakage where these plans are great. For example, all gaming headsets suck, and they all break. So I get the replacement plan on every single one I get for my kid. WELL worth the money. Same goes for small appliances, like convection ovens. I have gotten my money back on those multiple times over.

Maybe not needed for the toaster oven I purchased in 2018, but I bought a warranty for the laptop purchased 4 yrs ago and had to use them several times. Knowledgeable, friendly, organized, etc. I never regretted purchasing protection for tech products. (My only negative comment is that they are so successful, sometimes the wait times for online help were long, meaning too successful. I will take that over poor/no help.) When it's time to purchase new tech, I will include the Geek Squad Protection.