Customer Ratings & Reviews

Online agents 24/7 service. They remotely fixed a printer problem at midnight!!! That’s service.

Work great happy with my printer saeman very helpful friendly and kind and answer questions i will be back

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

They are very smart and helpful i an glad they are there to help grate service

Fortunately haven't had to use yet, but based on previous experience, I expect NO problems.

This is a must for your electronics. It gives you a peace of mind. This is a hassle free warranty!

I have a problem with my printer. The person who help me, give me the best solution at my printer problem

I purchased a 55" LG tv two years ago and the screen had a very small scratch after moving. The scratch turned out to be a small crack and spread. 6 months after I bought it I was throwing it out. That was my only purchase I made without a protection plan and I will always buy it from now on. Having the Geek Squad protection makes me feel calm and reassured that if any unpredictable issue were to damage my electronics they will be fixed or replaced and not destroyed like my tv. In my opinion everyone should opt for it. Spending a few extra bucks is significantly better than spending another couple hundred bucks to replace an item.

Been using geek squad and protection plans for years. I get it on everything I buy because it’s worth it!

Love Geek Squad. I don't buy anything without it. Always comes useful.

Been almost two years, ridiculous amount of printing (business, photos, schoolwork, invitations, etc.), and still have plenty of ink! With cartridge printers, we were paying $40-$50 a month for replacement cartridges!

When Best Buy posts replacement plans and such for me to review, they unfortunately do not link what the product was for. So instead, I'm going to give you my thoughts on when these plans are great and when they're pointless. High dollar items have expensive replacement plans. And frankly, high dollar items just don't break any more. If they do, they break in the first year, when it's under warranty. So save your money. It's for items with high likelihood of breakage where these plans are great. For example, all gaming headsets suck, and they all break. So I get the replacement plan on every single one I get for my kid. WELL worth the money. Same goes for small appliances, like convection ovens. I have gotten my money back on those multiple times over.

Always buy the protection plan for printers. I work in IT and no matter how good the printer is there will come a time when something just isn't working correctly. The protection for this item is very inexpensive.

This is one of the best Tv mount..i love the fact that i can rotate my TV to any direction

I hope that I never need to use this but I am glad I purchased it... just in case!

i have some thoughts both good and bad on this. was told they would do any repairs when wife went to store it was nope we just replace anything broken. however i go and they send it in to put back to original as this plan was on a laptop! it is in return from this now. they were telling my wife we needed to purchase the yrly plan for what she needed done which was another 149 dollars but when we bought laptop was told this plan covered any repairs!

At first hesitant buy this for my printer printer breaks down six months in after buying it I walked in the store so in the printer repaired they told me it was replaceable then they swapped it out. Excellent, No headaches no arguing back-and-forth with the tech guys I was out of the store and done within 5 to 10 minutes replacement plan Highly recommended

Maybe not needed for the toaster oven I purchased in 2018, but I bought a warranty for the laptop purchased 4 yrs ago and had to use them several times. Knowledgeable, friendly, organized, etc. I never regretted purchasing protection for tech products. (My only negative comment is that they are so successful, sometimes the wait times for online help were long, meaning too successful. I will take that over poor/no help.) When it's time to purchase new tech, I will include the Geek Squad Protection.

I've bought these extended warranties in the past. Good piece of mind.

I purchased an HP 8025e printer to replace and older HP printer. I took advantage of the 4-year protection plan. I have used the benefits of the protection plan on an older HP printer making the plan very useful.