Customer Ratings & Reviews

I love my new nespresso machine much better than my coffee machine. It’s very user friendly, with tons of versatility. I will be using it for years to come and I have already recommended it to friends and family who also enjoyed using it.

I bought the protection to go with a printer I purchased. The price wasn’t bad and I know if I have any problems with the printer I can returned it. I haven’t had the best of luck with printers so I’m happy to have protection just in case. I have used the protection one time before with a laptop I purchased that had a system failure. They weren’t able to repair it so I was able to use the purchase price towards a new one. Buy the protection it’s worth it.

The replacement policy saved me a hundred dollars when my printer died and needed to be replaced.

so far so good... I haven't needed to use it yet. hopefully stays that way

The airfryer has been a wonderful addition to our kitchen and we use it often to cook many of our different meals everyday and it is so easy and takes a lot less time and is a lot less cleanup with no grease. The taste of the food is good and does not have that greasy sticky feeling. With this protection purchased it brings peace of mind knowing that the air fryer is protected should anything go wrong definitely would recommend buying the added protection.

I haven’t had an opportunity to use the Geek Squad insurance but I have peace of mind that it will be available if I need it.

I recommend that you get Geek squad it is so worth it

Havent had to use it but I'm excited that it was offered and will protect my items

Our family has not had to use it yet, but I feel confident that when that times comes Best Buy will come through.

Geek squad has always done well with their replacement products. I wish the cost was a little less for this, but sometimes with the expensive products its worth it. You can also check with the makers of the products as they do returns as well for free sometimes or just shipping if a product of theirs doesn’t work. I did this with a few products and sent them the Best Buy receipts. All depends on the company though.

Great blender. I love the bullets for mixing shakes daily.

Long time Best Buy customer. I prefer to investigate electronics in person and not buy sight unseen online. I also get accident protection and support services on my electronics, which means Geek Squad when buying at Best Buy. I always get value for my dollars. Staff has been good about discussing my options with me so I can make an informed decision about repair or replacement. It is not about just selling more product. I appreciate that. I have used Geek Squad in Massachusetts and Florida, and the knowledge level and customer service has been high in both places.

Geek Squad has been great so far. I had them install all of my programs for my MacBook Pro and then went in for a session after it was all installed and had them do a quick tutorial on features because I have gone from years on PC products to Apple. I have also called them on the phone at night and had to wait a little longer than I would have liked but that is kind of the world today. They were responsive and answered my questions. It is good to have this protection, I have a small business and work from home, so I don't have readily available tech support.

I buy Geek Squad on my devices, especially worthwhile for gaming keyboard or mice. The do wear out. Returned item after almost 2 years of useful service with an issue. Walk out with an updated model for $10 more and buy another Geek Squad Protection Plan. Cheaper than replacing and you gain peace of mind throughout the ownership of knowing you will not have to layout another $100 bill if it breaks.

I haven't had to use the insurance yet but i know Best Buy will stand by it if i ever have to.

I have purchased the warranty on everything I buy. For the cost of protection, it can’t be beat.

I can't stress enough how much I love their warranties I've had several items in the past that broke down during warranty and they replaced it hassle free. Definitely recommend getting it if especially the item is for yourself

I am very pleased with this service. I have used it many times & it is well worth the cost & satisfaction of this service. It is something I feel safe having and something I will continue to use. Very pleased as I am not that experienced in any technology and it helps to be able to go where experience counts & that is the Geek Squad protection.

He was excellent. Done in appropriate time. And set it up to my computer.

I always buy the Geek Squad insurance bc it's a great value and truly protects my products.