Customer Ratings & Reviews

I bought the 2 year Geek Squad protection plan for $13. I thought the price was reasonable .

Recommend Geek Squad protection plan on most electronic purchases from Best Buy.

I have not used this service at this time. I cannot make any comments at this time.

Good to know I have it if needed. I will definitely lwt people know about it

I have not needed to use this service, but had in the past and feel it is a good option for more expensive products.

The technition new exactly what he was talking about and directed to the perfect computer to purchase. THANKS

I'm fortunate that I've not needed to use my geek squad warranty, but in the past I've needed geek squad and glad I had it.

Geek squad is nice to have in case something breaks down. There is always peace of mind.

I PAID FOR THE GEEK SQUAD PROTECTION AND NOW THEY EXPECT ME TO BRING THIS HEAVY PRINTER TO BE REPAIRED. I AM A SENIOR CITIZEN AND AM NOT CAPABLE OF TRANSPORTING, NOR PICKING UP THE REPLACEMENT. I PURCHASED THE PROTECTION PLAN AS A SAFEGUARD SHOULD SOMETHING GO WRONG WITH THE UNIT. EITHER BEST BUY REPLACES THE UNIT, OR ONE OF THE GEEK SQUAD NEED TO COME TO MY HOME AND REPAIR IT. IF NOT, MY COST FOR THE PAYMENT PLAN NEEDS TO BE REFUNDED IMMEDIATELY!!!

Love the Geek Squad. If I never have to use them I will be happy, but when I have, they are great. Gives me peace of mind.

4 YEARS REPLACEMENT IS BETTER THAN SOME OF THE WARRANTIES OUT THERE

As always, I"m happy that I have the extra security when making purchases at Best Buy.

Prior to purchase, Best Buy did not disclose that I would need to leave my old and new laptops, with my passwords, for 1 to 2 days with no visibility to what was happening. Very disappointed. Did not use service. Moving all my data to one drive made it more complicated to set up the new drive. I previously used PC Mover. It was cheaper, easier, and I didn't have to provide my passwords to strangers for up to 2 days. Geek Squad on-line was not helpful either.

Because why not. Having used this In the past m, it’s worth it.

Sometimes They help, sometimes they don’t do anything and I have to take to a 3RD party

So right before the big shutdown. Glad to have this in place.

I just bought this to replace a broken monitor and man I love this!

i also get geek squad protection on all my items that they offer it on.

I would recommend anyone who purchases a PC or laptop to buy this very professional and helpful in a time of crisis.

We bought this as added protiction for my daugters computer.