Customer Ratings & Reviews

Person was knowledgeable,easy to understand ,had me put in ink so next time I can do myself

Have not had to use them yet but use them in the past and they were perfect for what we need

geek squad has served me well in the past and continue to be helpful

I use my printers for work, and having Geek Squad protection has saved me plenty of money and oh so many more headaches.

I wish I could afford to continue using this feature, but it just doesn’t fit into my old lady budget

Went into the store for tech support, talked with Brittany and she showed me what I needed to do to get everything taken care of on a new Ipad I purchased earlier in the day! Fast, knowledable, and friendly help! Geek Squad rules...

I am hoping the price I paid for this coverage was worth it. It only covers the new printer if issues might arise. The best thing is that this coverage is for a specified period of time, and I like that.

Saved me on HP printer with internal broke parts BEST BUY made it good and replaced

Great bunch of people. Very polite, and very knowledgeable.

The geek squad are efficient and always answer all of my questions, I am a 76 old woman and they always have patience with me!

I had a great experience with Geek Squad. I dropped my device off that was not fixable and they sent me a brand new device!

The sales rep made an excellent choice for us!!!!!!

You generally can’t go wrong with the protection plan! Most things that are made these do not stand the test of time, but if you add the plan then you can take it back when it dies out and get a new one.

TOP SERVICE as always - we love the Geek Squad, they keep us senior citizens up and running. I had a problem upgrading to Windows 11 and Michael spent the time to find out why. And now my computer is current once again!

“I had an excellent experience with the Geek Squad service from Best Buy. The team was professional, knowledgeable, and extremely helpful. They quickly diagnosed and resolved the issue with my device, explaining every step of the process in clear and simple terms. Scheduling an appointment was easy, and they were punctual and respectful of my time. Their customer service went above and beyond, ensuring I was completely satisfied before finishing. I highly recommend Geek Squad for anyone needing tech support or repair services!”

Setup was very simple via the HP Smart app. I like the styling and size of the printer. It looks nice.

Ease of mind at its best. Verry helpful. And with your digital reciept, very fast help

I love this plan for printers. I needed to have 2 printers replaced and this plan saved me money. The process was so easy for me. In and out with my new printer. I’ll always get it for my printers.

Canon makes excellent printers and with the 4-year Geek Squad product replacement it is a fantastic value.

The geek squad are knowledgeable in the products they serve.