Customer Ratings & Reviews

My first time buying this, Lets see how it goes. You’re ever too careful, need it for the good stuff.

Love it very much ideal product to have for prints

Sometimes it will get disconnected with the laptop.

Good plan for the money. Good to have. Peace of mind

This printer has never once been able to print something clearly. It's always disconnecting from the internet and flashing lights. It ran out of color ink after one small color image was poorly printed.

I bought the 4 year Geek product replacement for an Epson printer. After about 4 months I had a problem with the printer and brought it back to Best Buy.They gave me a new printer but I lost the 4 year Geek replacement warranty for some reason. I was still under Epson's original 1 year warranty. I have no idea why the extended warranty wasn't transferred to the replacement printer. I spent $50 for the extended warranty and never got to use it.

Time will tell if I need to use it or not. My previous experience w/ the protection plan was not that great. So, I cant speak to the product purchased and its replacement plan for it until it happens.

.....it just makes sense to protect your purchase.

The geek squad is very helpful abd very knowledgeable.

Puts my anxiety at ease knowing what this plan covers

Purchased for additional coverage for the product!

I am very pleased with my purchase paper prints great

4yr Geek Squad Product Replacement. Absolutely the worst support available. Chat support never picks-up and when you call support, you sit on hold 15-minutes or so, you get a non-technical person who changes their answer to match whatever you say. Ultimately they give you the option to pay for their technician to come to the house to analyze the malfunctioning product or to take it into a store (an hour drive away).

Geek squad bent over backwards to try and help me.

Bought this for a HP Printer.. was a pain in the rear.. had to package and ship the HUGE HEAVY printer twice for them to attempt to fix it.. fail times two…. Took forever and was a hassle to finally get my money back.. keep in mind all the time wasted and I lost printing time.

Got it incase something crazy happens to my printer

Great product and I would recommend it to a friend.

It's good but in my case I doesnot have to used so

Good offer for two years of worry free maintinance

The agents are very helpful and quick. Definitely recommend this for bigger items. But for smaller items it is not needed at all. For video games not so much as manufacturing warranty is enough.