Customer Ratings & Reviews

**DO NOT BUY IF ONLINE CUSTOMER** IT'S A WASTE OF YOUR MONEY. THEY WON'T SERVICE YOUR ITEM UNLESS YOU BRING IT TO A STORE. IF YOU DON'T LIVE CLOSE TO A STORE YOU'RE OUT OF LUCK AND YOU'VE PAID FOR NOTHING.

bought it and never got to use it. Some people think that's a good thing. Some think it's bad. Im indifferent.

Hopefully we never need to use this protection, but you never know!

Purchased but then realized it doesnt worth speding 10 over 80 specially when it doesnt cover recovery of data.

Recent purchase with a printer at $6 for 2 years so I though why not. Will see what happens within that time if something breaks

i am glad i bought the insurance for wf3720- a great printer but a ink sucker which is draining ink faster than producing work.

Not sure why a manufacturer can't make an item that doesn't need a warranty, at least during the first year. Maybe I'll change my mind if I ever need to use it.

The printer was amazing when it was working but had trouble just a year after purchasing.

Need assistance with printer that doesn’t perform well

I called 3x last night to the geek Squad and was told the third time that in order to tell me it don't print real pictures of need to bring it in for a $99 charge. I thought that's what I was paying for. Well, I am paying for that help why pay more?

Used to be better when price was not as high as it is

I have not had to use this yet, but I am very glad i have purchased it. It will be very helpful at time of need.

I don't know how service would be, so not sure if I am going to be helped .

My last printer was an older HP, I'm not too sure what went wrong. I was on the phone with HP tech support, and we both decided it was time for an upgrade. Thanks to my extended warranty via Best Buy/Geek Squad, I received the entire amount back on the dis-functioning printer and applied toward the new printer.

Never had to use it so I can't say. That's a good sign for the quality of the product they sold me to begin with.

Geek Squad protection helped me replace a printer just before the 2-year period on the plan was up. I'm glad I had it!

It's a good idea, just not sure if this product would still be around by the time anyone needed it. (I bought this for a corsair headset.)

The 2 year plan is okay but not great, the plans cost alot more since they charge the plans into 2 separate plan instead of 1 combined plans.

I bought a service plan for my new printer. A year later and they won't help me unless I pay them more money. What a scam! I won't be buying anything from Best Buy again and I definitely won't be paying for Geek Squat again!

looking for wireless ear bubs for my Sony TV Bravia purchased in 2017 wanted to know if TV was bluetooth compatible