Customer Ratings & Reviews

Warning! Do NOT waste your money on these worthless protection plans. They have the worst customer service I have ever had to deal with in my life, and you will be prevented at every attempt to actually USE your plan when the product breaks in less than a year.

We went ahead and bought this warranty as it wasn't that expensive. So far we haven't needed to use it so I can't really say how good it is.

It’s a warranty So you have to ask yourself do you feel this product or do you need a warranty do you think it will not last....then buy warranty

This service is nice to have but hope I don't have to use it.

You can never tell when your product will stop working. Geek squad will bail you out in those situations and if your warranty expires. This is a bit pricey

I purchased this online with my HP printer. Disappointed that I got no paperwork to support the purchsde

Unfortunately I bought this and never used it. But I guess that’s also a good thing.

Great idea to get the 2 year working on all your devices technology never last for a long period of time

I purchased this with the hope of also receiving good service and I wasn't let down.

It is OK, getting tired of 3 times to fix the same issue with computer communicating with the HP printer

Anyone want to buy a new printer???? After owning five or more HP printers and being really happy with all of them, I bought this printer on 02/02/24 and have already made FIVE calls to HP support! One of the biggest frustrations came about when I tried to print a single check from Quicken. Previous HP printers printed them with no problem. With this printer, I have to change the settings every time. Also, when printer envelopes for greeting cards, it takes a detective to determine the settings for the printer.

i should stop buying these because i never use them or forget i have it. but i keep buying them.

Tried this for my daughter's tablet (in lieu of a netbook for college use) and it was just too impractical to use for that purpose. I can see this keyboard being functional occasionally at home, but it doesn't compare to having it all together in one place. Especially for college use in small work areas, it's just too bulky with no real way to keep mouse, keyboard and tablet together. It was just better to return and bought her a netbook, instead.

Great purchase, I don't regret buying it. Still going strong and have not needed repairs or replacements.

I expected better customer service during Covid-19 as a means to keep customers coming back unfortunately, when I needed Best Buy, the Geek Squad and warranty service the most, they let me down and the additional money I have spent over the years in warranties and the 24/7 Geek Squad service is no longer worth it's price. It's taken 4 months to fix a 3yr old computer, which is only worth $75 trade in value, to get fixed and it's still not fixed and now the warranty has expired. How convenient Best Buy!

I purchased the Geek Squad product replacement for my Belkin router several years ago. It has worked so well I haven't needed to use it.

I got this after buying a very pricey item, and I guess it was nice to have, but I ended up not using it

Got this for a printer the printer works fine only thing I’ve ever got protection on

This is really only worth it for more expensive items. It can only be used once then has to be repurchased.

Headphone is comfortable, but Microphone isn't ideal, not clear and get loose too often. I would recommend if it's under $80