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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11190 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 11,190 reviews
  • Rated 3 out of 5 stars

    Best Buy points?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I get Best Buy points for reviewing this? I’ve never had problems in the past with the warranties offered by Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ferny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a chance to use, I hope that when I need it, it works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty. Hopefully I don't need to use it but if I have to I'm glad it's there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working fine but spend too much on the inks now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thumbs Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never give you any service. Once you sign up and if you want their service, they will ask additional. and they never get any job done on-time - I say this is a fraud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Always nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan for .my parents. Is so much easier for them to just bring in the product instead of having to ship it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used so I don't know how good they are but the customers service is pretty good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I diffently feel this is worth the money on an expensive purchase. I used it once and it work out well in my situation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope it is as good as they say it is if I have pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give an honest review I have not used the protection plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unknown didn’t know at his was included, I guess it came with something purchased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable for the first month or so, but eventually got used to it. Gets the job done, and for the price, it is pretty nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy extended warranties.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I ever used this. Extended warranty and service not worth the cash IMO

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it’s only for one claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call the manufacturer within the first year. They won’t tell you this because all they care about is money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, just as it described. Recommend item for everyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    value issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this replacement plan without knowing if needed. turns out didnt, never would have, and really wasnt a value payoff. geek squad is great otherwise, pick replacement plans appropriate for electronic item bought is my advice next time. think it through. many other plans bought with purchase in past much more valuable.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rob. Thank you for taking time to share this with us. We greatly appreciate your feedback as it can help us grow our services for the future. Please let us know if you have any further concerns or questions. Thanks!

  • Rated 3 out of 5 stars

    Problem with paper jam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When papers get jammed, you have no way of finding them the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer did not even last a year before I received errors and problems with paper jams. I contacted best buy Greek squad and was hit up to get me to pay $99 for a home service after i already paid for the warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eats ink dont have much in them printers fine ok otherwise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we buy the warrenty it should cover accidental also. But no. People do drop things on accident and yet we get no break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never too sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never be too sure on your high priced items glad I got this

    I would recommend this to a friend