Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11190 reviews
(11,190 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Neutral
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m hoping I don’t have to use it. I’m not sure it it’s a ploy or if it has value... I’m assuming that’s the goal.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Couldn’t use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having issues with my printer that I bought with this, so I called Best Buy to file a claim. The agent refused to let me apply my warranty and told me to use the manufacturers limited warranty.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Protect yo stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a protection plan, nuff said. Just value if the plan is worth it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Cheap Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hope never to use this option but it was cheap to add coverage for problems not covered by the Manufacturer's warranty
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
It takes a long time to get through the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to get thru to the GEEK SQUAD thru the phone is very cumbersome and difficult!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Yep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About to use today the agent was very nice on phone
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Faulty battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery was faulty when it was installed in the printer. This should have been an easy fix under the warranty, with the battery being mailed to me. I had to take the printer in to Best Buy.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Extended warranty for printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be protected give me peace of mind for such a big ticket electronic item
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Simple Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since my product worked well never really had to use the product replacement service
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Too small.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would have been a great mouse except that it was way too small and I kept getting hand cramps trying to use it.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had the chance to use this yet but pretty sure it will be worth it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Will work if I need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complains I never need it but at the end is and insurance
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Always Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend always buying product replacement on electronics because they do have issues at some point and time
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
M510 MOUSE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOOKS LIKE IT LASTED ABOUT THE TERM OF WARENTEE MOUSE IS BAD , JUST REORDERD ONE , WHATS WITH THAT
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Our Geek Squad Product Replacement Plans run for a set term. It sounds like your plan expired just before your mouse did. In that case, the mouse would no longer be covered by that plan. In the future, you may want to consider longer plans to have a higher chance of the product needing replacement while the plan is still active.
Rated 3 out of 5 stars
don't remember tis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not remember this transaction. hopefully it is ok.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it so I don't know if they really would have gotten a new one but it gave me peace of mind.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive protection plan. Hope I don't need it but I sure payed for it
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Bought but not used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used yet so i don't know. Only purchased software so far and it worked fine.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The print quality is good. But the ink didn't last long.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have with the flexibility backed by this you can shop stress free.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
