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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11190 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 11,190 reviews
  • Rated 3 out of 5 stars

    Haven’t Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this only 3 stars because I have not had to use. It feels good to have as insurance though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 4 year Geek Squad protection for a printer in July. I dad problems with the printer and returned it to Best Buy. They do not repair printers. I was refunded the current sale price for the printer which ends the Geek Squad protection. I paid for 4 years of Geek Swuad and only had the printer for less than 6 months. Rip off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always in time & done correctly...price seems a little high

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a 2 year protection that I will probably never use so no big deal here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ANTMAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used it BUT IF NEEDED TO i WOULD so rate only a guess

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of the plan for this item was not needed (yet) but Best Buy's geek squad plan has always been worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know.. I haven't had to use this warranty.. And least not yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plan Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan. Will purchase it for all my equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to be worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works it also operates properly . So far no problems with it so far .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a really professional job of helping me with everything i needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more need for this service our son is an IT guy! But when I had it they helped me a few times over the phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    time will tell if this was a wise choice or not... but logitech mice do seem to die on me so let the fun begin.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been available for me when I needed it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In-store display convincing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing one of the damage products on display for unknown reasons, I went ahead and got the two year warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave 3 Stars bc I haven’t really used it. Geek squad has been somewhat helpful in the past.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet. Hopefully I won’t ever have too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never invest in Geek Squad again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an hp printer and whenever I try to print, the printer is "offline." This has been happening since day 1. Geek Squad wants to charge me to resolve the issue. I will never invest in Geek Squad again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great if u don't know a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don't find this helpful. Never have used them. Bought a computer from them and set it up myself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the geek squad to help you with your geek needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tend to break my stuff when trying to fix it wouldn't recommend it

    No, I would not recommend this to a friend