Customer Ratings & Reviews

Having really needed this but definitely good to have insurance

Very nice purchase. We'll worth the cost of the product.

These guys are wonderful. I am nowhere near tech-savvy so having these guys around is a major plus! Thank you for getting my computer set up!

The Geek Squad has been great. I just hope I don't need them in the future. But they are there if I need to!

I’m always impressed with the knowledge and care the Geek Squad provide. I’ve had them install many things and have never had a problem. They always answer my questions and explain how to use the products so that I’m never confused when using my purchased items. Being a total member gives me free install!

Geek Squad member, Bill, was most efficient in setting up my new printer. His knowledge and quick installation was smooth and timely.

It is a great choice am glad we selected the this pictular

I think the accidental protection plan on certain purchases is 100% worth it.

Find any electronics I would recommend buying insurance to go along with your product

Comes in handy when you need it. Even if you can replace the reprinted they will refund your purchase amount.

I figured if something goes wrong with the printer I have knowledgeable people who can fix it and ease my concern

A great investment to insure and protect your gadgets. Great service no haggle no questions

Great to know i have security on the product that i purchased

Never used this before but will try it when needed

They're always there when you need them. Always knowledgeable & convenient

Geek Squad provides piece of mind at a good value.

A must to have especially when you use your electronics regularly and pay a lot !

The reason I did not buy through Best Buy was due to the bad reviews were sooo bad I chose to buy locally just in case. Honestly, you look at the star rating and it's nearly 5 stars. Then you start reading the reviews and all you see is 1 star and people saying "don't buy". I just sat down on my MacBook Pro, OS 10.15.7 and went straight to the Brother Support website and downloaded the recommended software. After the download it took me less than 5 minutes to set this up. It asked if I wanted to use my wifi and it automatically grabbed my password. I turned on the printer, after a minute my computer screen said push WiFi button on the printer. I said yes to use WiFi and a few seconds went by and it then said, your printer is ready to be used. I've now printed from my computer and my wifes computer. In fact on hers I just went into settings and selected Printer, it saw the Brother and asked if I wanted to download teh printer driver. I can't answer why some people have all these problems. I can tell you that I finally got to the point of only reading the good reviews on all printers as the bad reviews were extreme. My experience is, I wish I had set this up 3 weeks ago when I bought it. I anticipated a night of frustration and got no frustration. Oh...it's silent when in sleep mode, it takes seconds when I send a print job and out it comes. You know with all new injets it takes at least 5 minutes of noise etc before it'll print. And now I'm no longer held to a tiny little inkjet ink cartridge that can only print 100 pages. Free at last!

Greek Squad is the best on the market for work on any product you purchase they are efficient and always available best ever

Love how easy it is to setup an appointment when I need to get my items repaired.