Customer Ratings & Reviews

We have not yet used our Geek Squad product replacement protection on our new HP Inkjet Printer. We were happy to buy our new printer at Best Buy and receive this extra protection. We can bring in our printer to our local store if we need to do so.

HP printer has great printing quality and easy to use monitor for the options. Happy it includes the fax option for those rare but important fax requests. Scanning is quick and easy also. Definitely recommend.

My previous printer stopped working and thank goodness I had the warranty on it. They gave me a new printer that was newer than the one I brought in and it didn't cost me any more money. If I hadn't had the warranty I would have had to spend another $200 for a new one or extra money to have it repaired. I will always buy the warranties!

Geek squad has fixed a few of my electronics in a timely manner

So glad I got the geek squad replacement plan. I rather have them just replace it than try to fix it. I returned a printer and got store credit because I really did not want to keep the product I bought. and HP compact printer. However, sometimes I think the geek-squad protection could be more on the expensive side, but for the product, I bought, definitely worth it.

Fix it fast if need be have always had great experiences with geek squad

I buy it on just about everything. The Geek Squad is great and have always been super easy to contact, work with, etc. on issues with operation. Fortunately, have not had any break-downs, but it's better to be prepared. We've had the Squad for 2+ years for computer help and they are well worth every penny for the monthly fee!! Get it!

ALWAYS PURCHASE THE GEEK SQUARD PROTECTION PLAN GUYS! My wife has talked me into a couple of times and I have never regret it even if I don't use it. The peace of mind is unparalleled to OEM warrantees especially when the product replacement plan is available.

I always get the protection plan and so should you! A wise investment for sure. The times I have needed to use them I have always been treated fairly and made whole each time.

Good value for the money. Hope I don't have to use it, but nice to know the Geek Squad has my back;

If anything happens Best Buy will cover the product either by replacement or repair,. Priced charged is at least top 2 in the market. Products are good anyway without protection so protection only reinforced my reliance on the purchase knowing I'm protected

Would not purchase something without having an extended warranty. I have found electronics does not last long and expensive to repair/replace, so the warranty will save you money in the long run.

I have GSP-R on all of my gaming accessories. Why? Because I actually game daily and I wear these things out. Should they wear out within two years? I don't think so. Do they? Yes, If they're bad products. Ive been through three logitech headsets and one mouse, all of which replaced by better versions with full credit back towards them.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnnnnn

I wish I had bought this when I got my first Logitech keyboard. After too many slips and drops, the casing was too damaged to be effective. The extra $20 would have saved me $125 on a new one. So, assuming I may be as clumsy or careless during the next two years, I bought both the Keyboard/case and the 2 year protection plan.

It was a good purchase and I would recommend it to anyone

I've had to use Geek Squad 3 times and each time has been a great experience. Having a product malfunction isn't fun but it's great to know that they have my back.

They work! And when they cant fix it you can get a new one. Chat service and phone service suck but once I got through, it went well. Also The guys in the store said I should have just come and seen them. A lot faster in the store than in on the phone.

Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service