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Customer reviews

Rating 4.7 out of 5 stars with 11185 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 11,185 reviews
  • Rated 5 out of 5 stars

    Always a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the printer. Geek squad has alwasy been a good deal for us on our TV's so thought we would try on printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the warranty they offer. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Years with Geek? Absolutely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's see...4 year replacement if I am going to buy the product anyway and with the Geek Squad behind it? Yes and double yes. That should answer that one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad resolve me quinckly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service are so kind and they resolve my problem very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It mops as well as a swiffer wet jet. No a deep clean but perfect for in between your deepee mopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this program with a low dollar inkjet printer. Have not used it yet, but it's good to know it's there in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for New Purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when buying my new Macbook Pro. Price for 2 Year Plan was less than buying all required services a la carte. Geek Squad representative was very nice and helpful. He explained all services, keep me informed, and explain possible future services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a good investment. Something always seems to happen to electronics within 4 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have good pricing, service and delivery services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My my 5 year old iPad Air 2 needed a new battery. Geek Squad sent it in to Apple for replacement. I ended up receiving a brand new iPad of the same model. I restored the data and everything works great. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy Geek Squad coverage on large electronics or anything that has buttons.. It has been used.. Especially when my father purchased all new electronics after a tornado destroyed his home.. TV's, computer's, etc.. Always professional.. Even when its as simple as he has just pushed WAY to many buttons...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was johnny-on-the-spot to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gave me directions on how to get my wireless printer set up and connected. They were very patient with me as I attempted to find "my other left."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE = CONFIDENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to test the waters with the 2-year GEEK SQUAD PRODUCT REPLACEMENT PLAN, but the fact that it's there has allowed me just enough confidence to continue trying to keep the HP OfficeJet Pro 8720 it is insuring, even though I've already gone through 2 in 2 weeks under the standard 15-day replacement program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stress replacement of non working printer. Could not have been any easier. Best Buy customer service and replacement warranty are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this service yet but I have used Geek squad before and they were great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them, don't call the store, because they will give you a 1-800 number to call. If they can't take care of it over the phone quickly they will want to send out a tech which will cost you $$$. Best thing to do is take it back to where you bought it and let them fix it or replace it in store. that way it costs you nothing. It is worth it to have the insurance and it doesn't cost much so always go ahead and get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to answer all of my questions and concerns. They were up front with the price of any repairs needed. I love the remote service when its just a software problem. I have been using it for years now & found it to be a godsend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member for a long time and this is a must have. I can not tell you of all the time fustration not to mention money Geek Squard membership has saved me. I have antivarus and Web spyware protrction on all my devices but it just des not detect everything. There is also me, downloading stuff, need I sau more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave the store without my Best Buy Geek Squad Product Replacement coverage... and it has paid off HUGE for me! The peace of mind alone is worth it but actually receiving the benefit of a replacement or store credit, no questions asked, for a product that just didn't fit the bill is well worth it!! Just do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size mouse. I use with my laptop so move around alot with it. I enjoy this mouse and the cute style.

    I would recommend this to a friend