Customer Ratings & Reviews

Anything I purchase over $100 I normally include geeks squad support and repair/replacement. Fair price and the geek squad are a quality team providing expert and fast service.

The warranty lives up to expectations I know if I have any problems I can take it back i and it will be fixed. That gives me peace of mind.

Excelente printer for college students. I recommended it.

They couldn't help me. Couldn't suggest a different printer for my needs. I need to printer 11x 17 paper. They were unable to try to find me what I needed.

Let's see...4 year replacement if I am going to buy the product anyway and with the Geek Squad behind it? Yes and double yes. That should answer that one!

Took my printer to the Geek Squad to see if it could be repaired and I walked out with a whole new printer. Yay me!

They work! And when they cant fix it you can get a new one. Chat service and phone service suck but once I got through, it went well. Also The guys in the store said I should have just come and seen them. A lot faster in the store than in on the phone.

My fiancé bought an HP printer from Staples last year and had to buy an extended warranty from a third party. The printer is awful and getting any kind of help or refund from either source is a pain. The 2-year geek squad product replacement plan gives me complete peace of mind. Also - NEVER buy an HP product. You've been warned.

I’ve used geek squad before and they were awesome with getting me a new phone

The protection although I have not had to use of the most recent purchase has always been exceptional. when using the coverage in the past, I have been satisfied with the product replacement

I never purchase technology devices, including a printer, without a Geek Squad maintenance agreement which includes product replacement. It means there is always assistance when needed and if a replacement is needed, it is a quick and simple process.

I’ve had to call in the middle of the night (several times) regarding my computers. Geek Squad has come through every time. Wait times are pretty accurate (shorter, never longer than what they say. They will even call you when everything is done.

The agent easily set up my new Google Nest wireless network. He went the extra mile to reconfigure the Ring doorbell to work properly with the Nest. And he ensured the TV's were working well too. I can always count on Geek Squad's great customer service

I have had Geek Squad Product Replacement before and if something ever happened to my printer they would just give you a new one like you had or something compatible. They don't work or repair printers.

The Greek squad team was the best Long, Byron Long I would recommend this store to anybody

I've always purchased the 2-Year Geek Squad Product Replacement for all of my devices. It's a satisfying feeling knowing that I am covered for 2 years from normal wear and tear to accidental damage from handling. I feel safe with this plan and have always been covered and never had an issue when it comes to repairs, exchanges, and returns.

My previous printer stopped working and thank goodness I had the warranty on it. They gave me a new printer that was newer than the one I brought in and it didn't cost me any more money. If I hadn't had the warranty I would have had to spend another $200 for a new one or extra money to have it repaired. I will always buy the warranties!

Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

Always worth to get geek squad specially on the device incase of an accident.