Customer Ratings & Reviews

Renewed Geek membership because I have never been disappointed in anything and trust all the great help they have given me. It is a valuable asset for someone like me. Their Geek Members in Aurora are al wonderful - especially Bruce & Simeon,

No brainer go Geek Squad all the way for service !!

We are trying to use them now so our fingers are crossed.

Anything I purchase over $100 I normally include geeks squad support and repair/replacement. Fair price and the geek squad are a quality team providing expert and fast service.

The protection although I have not had to use of the most recent purchase has always been exceptional. when using the coverage in the past, I have been satisfied with the product replacement

Pleased to have bought the product replacement on my tech products like my printer because you never know when something will go wrong. I have had products go wrong and luckily had the product replacement warranty and either had it repaired or replaced. Saved just in the headache of worrying about it if nothing else.

I bought a geek squad warranty on a canon printer. The print head failed 3 months after the manufactures warranty expired. The same printer was no longer in stock for exchange, Geek squad game me the full price paid as store credit for a future purchase.

i have not had to use my warranty services and i like it like that. hopefully my purchases last the product life cycle.

Thank god I got Geek Squad protection, saved me over $200 in replacement, which covered the GS cost itself. I'll always get it with important appliances.

Peace of mind on a printer, do not have to worry about breakdown after original warranty expires, good value

After getting the runaround from another gaming headset producer for a warranty replacement on a malfunctioning headset, I decided I'd buy the protection BestBuy offers - 2-Year Geek Squad Product Replacement for my replacement headset. Now I can simply go to my neighborhood BestBuy if there are any problems.

Love this program. I have had to use it twice and they did replace one of them. The only problem is that they give you what you paid for it and the item was not available at that price. So I had to pay more for the replacement

Great customer service, it's nice to have the peace of mind knowing if my product has any issues the Geek Squad is only a phone call away.

The knowledge of having someone is very important to me,

use this for all purchases. great value for service you pay for

My computer stopped working properly and I had work files that I needed to work on but could not access. I called Gee Squad and they were able to access my computer remotely and fixed the problem quickly! They saved all my work files and got rid of virus!

I'm not usually the guy to recommend these plans, but on headphones (like mine), I'd like to know I'm covered for the next 2 years. Bought a refurbished set from a different vendor and they went kaputt in 3 months, all the money down the drain. This gives me the confidence that they'll be covered and for $20, well worth it!

This warranty has worked out great for me on a Netgear USB Network adapter. They have broken 3 times and every time they give me another one. It is just a hassle as it is a hour one way and you always have to wait in line and don’t forget to bring your receipt.

Got the plane just in case any problems come up hopefully I never has to use it and it will last longer then the 4 years

A needed addition for anyone who is concerned that the manufacturer's warranty won't be enough. Since most manufacturer warranties expire after a year, this is a must have since it covers for several years more.