Customer Ratings & Reviews

Took my printer to the Geek Squad to see if it could be repaired and I walked out with a whole new printer. Yay me!

This is a good buy,i haven needed to use . Nice to have at a hreat price.

the product did not function properly. i brought it back to the best buy store and was given a replacement. however, the replacement product did not function properly despite numerous attempts to "troubleshoot" the product via the "hewlett packard website. i just returned the product for a store credit.

I absolutely believe in protection plans. I must have this option. It’s always better to have it and don’t need it than to need it and don’t have it. Just my opinion. It’s life life insurance. The Geek Squad is amazing. Very user friendly.

I usually purchase Geek squad coverage for items that are not inexpensive. Fortunately, I don't always need that coverage (haven't for this item) but I have on several occasions, which was helpful. And it gives me peace of mind for not much cost.

I have never had to use them yet so that is a plus.

Anytime I make a big purchase or a purchase of an electronic, I always opt to get this service. For the past several years I have never had a problem with Geek Squad and they're very helpful. Would highly recommend for people to pay the extra charge to receive their protection for their purchases.

We order all our electronics from Best Buy just to get the Geek Squad Services. They are very useful and helpful.

I wasn't going to get the plan but everything in my house is from Best Buy and everything that I've bought from Best Buy has a 2 year replacement plan on it. I had a problem with my Iphone earlier and learned the hard way. Say whattttttt. It was worth buying. Compare $40 to paying $300.00, you do the math !!!!!

Purchased this product when I bought my HP printer, just in case something went wrong. So far, no need to use because the printer has not failed. This was very inexpensive insurance because printers are notorious for failing just when you really need them.

The technicians are so professional and courteous. They take the time to explain what needs to be done and when your computer is returned, they explain what was done. They take the time to see if you have any questions and they are so sincere.

Geek squad coverage is always a must!!! I never buy ANYTHING without a warranty but geek squad is next level coverage!

This thing exceeds all expectations. I knew when i picked it up it was going to be really good, but once i used it, i was just blown away.

[Employee of bestbuy] I love having protection on my items because I can replace them if something goes wrong !!

This plan is very good but I kind of liked the protection plans that were available before, before the protection plans were for accidental damage and for when the hard drive are the system crashes and you can bring it in for repair, now the plans are separate and it cost twice as much.

I have not had to use this replacement plan. So that is great news for Best Buy products!

Two-year geek squad product replacement is a no-brainer for a couple dollars more your product is guaranteed for two years.We all know the possibilities of our children or even us dropping an item or spilling something on it so to protect your valuable item I feel this is well worth it's Weight in gold

I left squats. They’re the best and can take your stuff. It’s in case get damage.

At the end of the 4 year Geek Squad service plan I had a minor problem with my refrigerator, some of the display wasn't working. I called in for the repair, a service company called and made an appointment. The repair was made all is good.

I always buy qeek squad with almost every elecronic we buy. There very helpful and do there best to fix my items if they can't they will replace it or if they dont longer have the item they give you store credit as long you have warrenty with them.