Customer Ratings & Reviews

very perfectional people very fast service and the employees treated me whit a lost respect and canines

Haven't had to use it yet, but it will hopefully be easy to use this service if/when I need to.

I took a chance purchasing this Geek Squad service contract. My experience with laptop computers was deteriorating and I sensed I probably would need their support. I put my laptop, my wife's laptop and the laptops belonging to 2 daughters on the contract. Everyone has used it to good advantage. I've used it 3 times.

Having the Geek Squad protection gives me peace of mind owning any product.

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

Purchased this product when I bought my HP printer, just in case something went wrong. So far, no need to use because the printer has not failed. This was very inexpensive insurance because printers are notorious for failing just when you really need them.

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

I always pick the geek squad protection plan with my purchases.it seems like a no-brainer, for the coverage term to keep your product in tact. Used it once on another product, and they were fantastic. No questions asked or needed and they replaced it with like kind and quality. I like the protection plan!

This printer gives excellent copies. It was easy to connect to my home wi-fi and does not use up a lot of ink. I can print from my computer or lay copies under the cover. Very easy and dependable. Great value for the price.

I always get the extended warranty and it has always paid off. Don't be fooled if you think you don't need one for any product that it is offered. Now a days, things break down, especially with electronic items. The warranty has you fully covered and you get a free replacement even at the end of the warranty.

the product did not function properly. i brought it back to the best buy store and was given a replacement. however, the replacement product did not function properly despite numerous attempts to "troubleshoot" the product via the "hewlett packard website. i just returned the product for a store credit.

At the end of the 4 year Geek Squad service plan I had a minor problem with my refrigerator, some of the display wasn't working. I called in for the repair, a service company called and made an appointment. The repair was made all is good.

I have not needed it yet.but im sur wuth it bring best buy it will be great

Anytime I make a big purchase or a purchase of an electronic, I always opt to get this service. For the past several years I have never had a problem with Geek Squad and they're very helpful. Would highly recommend for people to pay the extra charge to receive their protection for their purchases.

I always buy qeek squad with almost every elecronic we buy. There very helpful and do there best to fix my items if they can't they will replace it or if they dont longer have the item they give you store credit as long you have warrenty with them.

Need to protect your investment, the cost for protection is very low considering how much you would have to pay to buy a new one should your product be defective.

I purchased warranties for all products, save me money, and provide me with Technical assistance

Great service from Geek Squad. Would highly recommend.

Unless it's cheap enough just to replace something, just get the warranty of geek squad, especially if its computer related, because then they will help you for all types of stuff not just because you dropped your camera or mac in the ocean.