Customer Ratings & Reviews

Best Buy offers the Geek Squad service on their products which when you break the cost down by year is a fantastic value, and trust me, it is well worth it should something happen that an item needs repair.

It's great when i had issues with my product. I went to Geek Squad they have me a gift card for what I paid and i got another items plus some.

The Geek Squad employees were friendly and very helpful in assisting me. They were very knowledgeable and answered all of my questions. Great team!

Went into the store for tech support, talked with Brittany and she showed me what I needed to do to get everything taken care of on a new Ipad I purchased earlier in the day! Fast, knowledable, and friendly help! Geek Squad rules...

this is a great warranty and service agreement I believe i would not, not purchase it again. Perfect

It is good to have because you feel that you are safe in case something happens to the product you bought

10000% Amazing Geek Squad Service there very honest about ur devices that need fixing my computer battery was donzone an they told me since i had the warranty i got it replaced ..

Better to be safe than sorry! Why not have the extra peace of mind.

It’s nice to have some help when you need it. Haven’t had to use it yet

I depend on Best Buy’s to make a defective product right, I am Thankful for Best Buy’s, Thank you .I Tell everyone about how great and dependable you all are, you make my life so much easier, when I have a question, you have the answer, I am very proud to be a Best Buy’s customer and I give you all the highest rating of any company I have default with, when you installed our Large TV you were fast and efficient and knowledgeable, keep it up Best Buy’s, One more thing the Ocala FL Best Buy’s the people are so friendly and they don’t hesitate to offer you help, definitely try them out.

geek squard are good they will come and fix if anything wrong with it

Geek Squad has been super helpful, and always honest. I've never felt like they try to take advantage of me or my situations. I happily added the product replacement to my printer purchase recently because I actually trust that something will get done if I have any issues, which is different from services I have used in the past. Thank you!

I've not had any repair experience yet but having an account did help in returning an item past it's normal return date and getting store credit for the item.

I love the geek squad. Just make sure you call and make an appointment first because you may have to wait for a long time. If they are not busy no problem. It is not a waist of money because I have used the geek squad. I did have a computer that was 10 years old. Now I am updated with a new laptop computer. I made sure I still would be covered. Thank you.

Love those guys can walk in a d Boom im walkkng out with a quick fix

These guys are very helpful. They setup my complete system in my home and were able to assist online when I had issues with connecting to my home account.

I brought in my previous printer that was having problems and the Geek Squad immediately offered me a refund which I used to buy a new HP printer right away. I was able to get back to the jobs I needed to finish and print that same day. The service was friendly and efficient.

Good service plan and worth every penny for insurance properties.

They have been great on past products i have purchased. But not needed for current item yet.

Backup in case I need to wipe my computer. Glad to have it. Not expensive but nice to have.