Customer Ratings & Reviews

The Geek Squad are very helpful and they know their business. Have used them many times.

Not sure how I'd rate this as I haven't returned the product yet, but generally my experiences with Best Buy are quite pleasant. I'll edit the review if any changes develop, but I do suggest purchasing the product replacement to family and friends.

Bought this to go along with a recent printer purchase. It was an all-in-one inkjet office printer, and this paper works with it beautifully. It's a bit heavier than your standard grade printer paper, but not as heavy as cardstock. A nice professional grade paper!

This is a true life saver Just pay the $39 Uou will get a new printer when the old breaks down

BEST ever for quick repair or service without having to bring my heavy PC in (Usually) online. And for smaller devices like a laptop, they are usually quick & fast! Worth the subscription price.

Knowing that my desk jet is covered for if any problems go wrong with it is a relief just because things always happen to me and I have to pay a lot more to get it fixed. This way it can get looked at and fixed with little amounts than a lot at one time.

I always purchase this warranty, got burnt on a few occasions with purchases that were not stores fault but a manufacturer issue. Don't like to spend the extra cash but sometimes it's worth it.

The agents are there and always willing to help and solve the problem. I would highly recommend this product to all. It has paid for itself with the help and assistance I receive. Thank you Geek Squad

I've seen the GEEK SQUAD stand by their promise. Nothing feels better than buying new electronics; what spices that splendid feeling is knowing that if its not functioning its easily replaced. No hassle, no questions, no problems with replacing it.

These guys are good they warranted my defective computer and got me an equivalent for the value difference.

Every time the agents/technician went to my house they been gentles and professional. They always answered to my doubts and search for a solution to the problem. I really recommends Puerto Rico’s Agents Teams.

I have purchased contract extensions in the past and have received one or two replacements because of the contract. One time I missed the deadline by less than one week. Being a good customer, I hoped the company would have helped me out with replacement via contract. It's up to the individual to buy a contract, if your printer will be idle for an extended period of time, I would say get the contract.

I purchased the Geek squad product replacement for my daughter who is in college. I wanted peace of mind that I would not have to pay for another printer while she is in college.

I bought the 4 year Geek Squad replacement product for my printer. I haven’t needed to use it yet, but purchased it because my last HP printer broke after about 2 years of use.

Bought a new computer as a gift for my dad's 85th Birthday. Was a big upgrade from the older Dell he had for the last 7 years. Know he can surf the internet faster and loves the Windows 10 - he was thrilled!!

When we purchased the printer, we also got the extended warrenty plan. We were glad we did because so happen the printer was having problems and we bring it in to best buy and was exchanged to a new printer. The service was very smooth. and quick.

This e reader is the best also it is efficient in battery life so i takes a long time to go to zero.

Great and will save moneg rather than buying a new one

I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

Bought for wife’s laptop. Had to replace mother board which was fully covered. Great investment on the more expensive electronics or devices you purchase.