Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11129 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 11,129 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you’re rough on electronics. They get you right and have no problems getting you a new one of something went wrong with your old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    transaction handled quickly and courteously

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my replacement for printer was handled so quickly I was surprised. The printer was evaluated by nice young man, Garrett, who was very knowledgeable. He could see the problems I had been having with the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The Geek Squad service is one of the primary reasons why I purchase tech products from Best Buy. Any time I've ever had to use my Geek Squad Protection Plans, I've had nothing but positive experiences."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled issue immediately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having product protection is a must, geek squad service will get you squared away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can definitely recommend this. Once my son had a problem with a printer he had less than a year, and Best Buy replaced it with a new printer, so this is worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service all the time very helpful techs. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have Extra warranty. What's a couple of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Good to have to cover any failures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made my day easy. Called for support of system failures and they were able to help me real quick. I recommend the Greek Squad subscription for the excellent assistance and addressing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Orientation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Add-On Services. Thanks! for the orientation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty worth the cost.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty because my previous 2 printers only lasted about 3 years. I thought the warranty was worth in the event I need it within the next 4 years. I've used Geek Squad services for other purchases and have generally been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best printer we have bought. Also came with ink replacement service. The printer communicates with the provider a d we get new ink by mail before we completely run out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the risk on some items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used there warranty before on a printer, and I can say it was worth it. Know that it isn't a scam. You want to ask yourself if you would rather pay 14 dollars , to cover something worth 100+. If you use it frequently, think about protecting yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why is this even a question

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten the Best buy warranty so many times I'm just farming points of this point, do you want to see how I truly feel about these look at my other reviews I couldn't recommend it more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOULDN'T DO WITHOUT GEEK SQUAD PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my last printer went bad I had bought the geek squad 2 year free fix or replacement and they checked out my faulty printer and gave me a new replacement. I also bought the 2 year protection with this new printer and would not do without their protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at my store made a excellent review to my tablet, diagnostic and gave me a best advice and recommendations to fix it and for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan is a great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad young lady-beautiful long nails and lon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a printer and she was extremely patient and courteous. Far superior than that of waiting on hold with HP for 45 min. Young lady was happy and helpful. i am truly grateful for the immediate help and explanations. I rate her a true +10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time I've never had to use the at all so I can't give anything but an excellent review..I'm hoping that throughout the four years of protection I won't have a.need for them.

    I would recommend this to a friend