Customer Ratings & Reviews

Geek Squad Protection Plan is worth the money! They helped me to replace a broken printer.

Pretty good support, met my expectations. One suggestions, fast response and less wait-times.

This is a great service for all of any electronic needs. I have had it before and will always renew it. This is a great benefit for any avid Best But Shopper which I am one of. GREAT SERVICES!!!!

The Warranty from Best Buy is well worth it. If they cant fix your device they will simply let you exchange it for the same one or similar with no hassle. A lot better than paying full price for the device once again.

I haven't needed to use this product replacement warranty. It gives me piece of mind knowing I have it if I need it.

I have not had to use the replacement plan at all(YET) but i have had BB's Replacement plans before and they have always been great. Geek Squad themselves are extremely knowledgable.

The Geek Squad is great to work with on product problems

Amazing Service, they attended me with a smile and very professional!

im glad to have the waranty been strugeling with my old printer

I buy replacement on all my electronic purchases, and if you ever have to use it, they are very good about replacing or repairing with no fuss. Worth every penny just for piece of mind.

The service was a problem at first. They sent a third party contractor to do the work. They ended up breaking my new 55 inch tv. Geek squad was great and made everything good.

Like I said get insurance for gadgets especially if your little ones that gets into everything. It’s a little less frustrating it breaks and geek squad will fix for you .

I can tell you as a tech person I have never really purchased geek squad coverage, however as wives are she suggested a one plan. The device died (HDD) one month after. Prompt professional and very helpful, I would do it again..

I know that I have the Geek Squad available when needed and that is a comfort for me. I know that my remote is also covered so if something happens to it, I can call for help.

Some items you don't need to get this for, so look carefully at the cost. Now with that said. I purchase Geek Squad Product Replacement for some items and not for other items. When I have had to use it, BestBuy has always handled it very well.

This service is one of the best things you can do to protect your wallet and your new purchase. If it breaks they fix it. If parts are no longer available then it is replaced with anew model.

An excellent product for the price. It is well worth it to have this extended protection program and Best Buy has always been very good with their technical advice and support.

lately ive had too many electronics dying just after their manufactures warranty run out-if the price is right on an extended warranty-i will get it-may not use it but if needed much cheaper than buying something new when you have something die

I absolutely recommend adding Geek Squad protection to all your purchases. I also absolutely recommend taking advantage of your Geek Squad protection before the expiration date.

The seller explained very well about the product. It works as she told me!!!!