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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11193 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,193 reviews
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, accidents happen especially when you least expect it. Having a 2 year coverage is money in the bank. I got coverage for my iPhone 6 plus and it gives me peace of mind. Great coverage plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me get a new printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so glad I had this program when my printer was not able to be fixed. Felt the allowance was fair, was disappointed there was no choice of printers, due to low inventory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement = Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing my laptop, the cost for the extended 2 year replacement plan is more than reasonable compared to the costs involved in technician repair...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is not the thoughtful at this time in his life. Very glad that we bought the replacement warranty. He broke the head set and we took it back to Bestbuy. No issues with the return. Very much worth the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are so nice. They are knowledgeable at what they do. They try their best to fix the problem. If they are not able to. They will gladly replace the item with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable professional service. A plus quality well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee’s went above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee’s we’re very helpful and had awesome customer service answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchase this with all of my products. It just makes sense. If I have questions I just dial a number. Better yet I just take my device in for In person help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have not needed to use geek squad. Its a 4 year replacement warranty for printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protect plan is st on these products that's one of the reason I like purchasing from BB there plan is awese

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was having problems. Geek squad quickly checked it out and offered to change the printer to a current model since they could not fix it in store. Worth the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting geek squad service it’s a no-brainer! I can bring my products into the store at any time and have them fix it for free. Well worth the initial payment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranty yet, but as explained to me, it is a great warranty to have for products that can get damaged or break with use. They'll practically replace your product for any internal problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go big or stay home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had tremendous success with replacement warranties from the Geek Squad. Always a roll of the dice so I tend to go longer or not at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several hair-pulling disaster purchases from other companies I now purchase solely from Best Buy and always get the added protection of the Geek Squad. They have been a lifesaver to my electronic life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Swapped out defective product for new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beet Geek squad. They always take great care of us. It has been worth using them for peace of mind... and a few replacements over the years too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goldie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet for new printer but have used previously and was happy had purchased as saved money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I usely buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF, it's a dicy thing that could go belly up quickly or easy and it hurt to buy the thing. This could keep me crying like a little girl if something stops working. Thankfully this has never happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squads Webroot is a quality protect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing the Geek Squad 2 yr. coverage with Webroot SecureAnywhere protection, none of my previous problems of picking up viruses here and there have disappeared. What do you get for the money? Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again big purchases need warranty’s. I learned from my mistakes. This item actually just went out on me yesterday I so will be getting another one in the morning.

    I would recommend this to a friend