Customer Ratings & Reviews

I usually do not purchase any warranties or replacement policies. However, I did for my MX Master mouse and I am thankful that I did. Best Buy's Geek Squad immediately replaced the mouse at the store and insured that it worked properly.

Very useful additional service, worth getting depending on your needs.

Read the reviews and did some research ok this product. So far so good time will tell in 6 months or a yr ha

I know that the product has a warranty but the geek squad protection makes it so convenient to exchange! I have used it once because the hinge came loose, and I was very glad that I wasn't out the money I paid for the product.

Whenever I buy headphones or other, easily breakable electronic devices, I always buy the extended warranty. Always. I've used it several times, and it is always very easy, with no hassles. I cannot recommend this enough.

The squad replaced my printer without payment when my printer decided to stop working one day. They are super knowledgeable and very helpful. I'm glad I purchased this.

Amazing, I enjoyed lot I would buy it again. Thanks

You must get the maximum protection for your products purchased through best buy,they have ALWAYS backed it up ,no issue with fixing or full replacement of products

Great product. Would buy again. Help was great too.

Can't beet Geek squad. They always take great care of us. It has been worth using them for peace of mind... and a few replacements over the years too!

Great program that Best Buy offers Especially when you have a crack screen on your phone, it was replaced very professionally at no cost.

I hate to say but this is not the best printer. Most of the time my printer falls off line and disconnect, I can’t just click scan and scan to my printer. I have to only use the app and that’s very inconvenient. My other Hp allowed me to scan to email but this one doesn’t. So if I could I would not get again.

Love getting the protection needed to be cover at all times

I use to never get the geek squad until my kids broke my computer!! bought a new one with the full coverage and the kids broke it again . Lucky I had the protection

Good printer I have been using it daily and it’s like new

Super helpful. Really available! Can call or go in for help.

Getting geek squad service it’s a no-brainer! I can bring my products into the store at any time and have them fix it for free. Well worth the initial payment!

Love the Geek Squad! If you have any issues at all, they will be there to help you! Very knowledgeable and trustworthy! Haven’t had any issues with them!

I have only heard good things about the Geek Squad, so decided to give it a try.

I have purchase this with all of my products. It just makes sense. If I have questions I just dial a number. Better yet I just take my device in for In person help.