Customer Ratings & Reviews

Geek Squad is always there to protect your valuable electronics. Whether they replace or repair the item is dependent on the item, it is a worth investment.

We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

Have been using the GEEK Squad for many years. They are usually able to fine the problem and fix it. Sometime takes a long time on hold to get to the right person.

Since purchasing the Geek Squad 2 yr. coverage with Webroot SecureAnywhere protection, none of my previous problems of picking up viruses here and there have disappeared. What do you get for the money? Peace of mind!

I'm glad I have this service. I haven't used it yet but it feels good to know that I can call on them for four years.

This is a great plan that will replace your item if it gets damaged past the point of repair, and they will also fix it if it breaks in the warrantied term. If it's something of higher value then this is a no brainer.

I can only go by what I was told, that they are very good. That why I got it. But because I have a great product that I don’t have first hand experience. So base on what I was told I will rate it.

Decent price for protection. Not sure if it will kick in after the manufacturer’s warranty.

i love have a 2 geek squad service plan for the just in-case. I didn't need to use it but was glad to have it. have used the a geek squad service in the past.

The Geek Squad is wonderful. I don't know what do if I didnt have their help.

Have not needed any help at this time but am confident that it will be there if needed.

My husband bought me a sprocket HP handheld printer which I love! So i had to come back to get the 2-year geek squad protection plan! Better safe than sorry when it comes to new tech that you love!

They get the job done when I had issues they helped me until I got everything resolved.

My stated that it had a paper jammed. I checked all ways to fixed. Geek squad offered to check it out and if they can't fix it they will exchange it. Very reliable service.

I always purchase the 2-Year product replacement plan, whenever I buy electronics from best buy. I promise that you will not be disappointed with Geek Squad's protection plan.

It's crazy how inexpensive these printers are. This one has great features and performs well. I haven't had any trouble with it. The ink usage doesn't seem to be excessive, and the cartridges are easy to install. I selected this model because it has two paper trays. I print on letterhead a lot, and this feature makes that easy, without having to switch out paper.

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

I always buy the two year insurance with headphones. I use them every day and they seldom last more than 20 months or so before they begin to develop problems. Well worth the insurance to replace them .

It’s good to know that if something goes horribly wrong with your product purchase, this geek squad protection covers you to either repair or replace it with a new unit.

Purchased this 'replacement' plan for son's wireless headset. Didn't have it for previous corded headset and it stopped working after less than 6 months. Relatively inexpensive compared to possible replacement cost.