Customer Ratings & Reviews

Excellent customer service. Very professional speedy service

Love this! Does everything I need and more. Easy to figure out. I just wish this had a photo print option but I absolutely love this.

Having protection for potential problems with electronics is reassuring.

Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

If you buy a product like a TV, Computer, or secondary stuff its important to have this so you can get it fix or a replacement

It is great for peace of mind to know that I can be worry free in regards to my device. Should anything go wrong I know I have backup.

I don’t always buy the warranty that is offered. I’m glad I did this time though.With technology you never know what will happen. In my opinion this is a good deal.

I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

Always nice to know that if I have a problem with my purchase that the Geek Squad will help me out.

Nice to know I am covered if I have any problems. I hope I don't need it.

computer to printer cord: the connection hook up is very hard to connect. (felt like I needed to turn it upside down to make it connect, but I knew that would not be good for printer lol) Not enough room to hook it up.

I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

We thought this is a good idea because headphones get a lot of use and I heard that Best Buy has a no hassle exchange if anything goes wrong with them so thought it was worth it

Really good. Agents are helpful and always willing to help when you run into an issue! I absolutely recommend this to anyone!

I first purchased geek squad on a different pc, I have children who like to download needless to say I got some viruses a few times; it was great being able to bring it to have it cleaned.

Good service. Good service. Good service. Good service.

Always good to get a product replacement plan. You are covered if something goes awry.

worth the money. piece of mind, gone through 3 printers in the last 5 years, was finally smart enough to buy the warrenty

the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

I ended up returning the product but I have purchased this warranty for multiple products and I have even had to use it to get a product replaced and the process and service was excellent!