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Customer reviews

Rating 4.7 out of 5 stars with 11152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 11,152 reviews
  • Rated 5 out of 5 stars

    Great staf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Helpful, friendly staff great place to find your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a replacement on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You better get a replacement on everything because you never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever break your stuff they just come through with a replacement, buy this if you can

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey Oscar. Thank you for sharing this with us! We greatly appreciate the feedback around the Geek Squad Protection. We're glad to offer it to you and thrilled that you like it. Please let us know if there's anything else we can help you out with.

  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, protects your device if/when it needs it. Have used on a few different items, so the peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. I have has to use this before on another product. And best buy refunded my money and i was able tocget a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this because sometimes the brands that don’t have customer service that is good doesn’t help you with defective items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace a old printer. love the printer gets the job done has more features easy to put in the printer cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is the only one I buy there's no bs you purchase it and hey replace your item when needed I trust it %100 for years unless they change it but if it ain't broke don't fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection or at the very least you should get total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only paid $5 extra to insure that if my HyperX Cloud Stinger headset malfunctions in the next two years, i just take it to a Best Buy and replace it. That's bang for your buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTRA PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them yet, but hopefully if I do they will take care of any issue that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, short wait times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have a problem I always get in in a reasonable amount of time. Often get an answer while I am there. Pleasant, polite employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is definitely worth the amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend highly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad had pulled me out of some very sticky situations I'm captain chaos, Major catastrophe , and General discombobulation all rolled into one .YEA I have all that rank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playing it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service. I don't usually get these types of warranties, but for this device, it seemed like a smart move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a firm believer that protection is king.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because it gives me a sense of calm, knowing that if I need to get a replacement product, there will be minimal issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to navigate and quick to get what you need done

    I would recommend this to a friend