Customer Ratings & Reviews

Wonderful, experience - I always buy best buy products, because the customer service anywhere else is not very good at all. if they could just change their phone center, we can actually call the store and talk to the amazing employees locally that they have. That is my only issue.

Fortunately haven't had to use yet, but based on previous experience, I expect NO problems.

This is my second go-round with the Geek Squad Program. Based on my experience, I can see renewing "til the end of my days"! They're always respectful and helpful without being condescending. If they can't help me, they are more than willing to send me up the line. I appreciate all their patience and their continuing support with ALL my questions and problems. On a side note, they're always fun to talk with and actually speak good English, allowing for little to no frustration on either of our parts.

Geek squad is awesome to have for all of your families devices.

I made this TV purchased after My last Tv broke. I had it about 11 months and lost the picture. I had it fixed under the manufacture warranty. Less than a year later, I lost the picture again, and did not have any warranty on it. Cause me over $600.00 to get it fixed. Less then a year later, lost the picture again. I got a new tv with a 2 year warranty so that I will not go though this again.

The agent connected my tv and did a great job. He showed me different things on my tv.

For 20.00 you cant go wrong. This coverage is for a newer designed can opener and I wasn’t sure it would last but wow.

Glad I have it, and will have no worries. I always purchased this.

The geek squad is able to answer all questions And they are very knowledgeable

It is terrific that the offer these affordable protection plans.

Every time I buy the 4 year plan, I never need it until 5 years out!!

I feel comfort in knowing that I have the back up of the Geek service.

The Geek Squad representatives always proved excellent service!

Better coverage than the Best Buy Plus subscription that was for 2yrs

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

I can't stress enough how much I love their warranties I've had several items in the past that broke down during warranty and they replaced it hassle free. Definitely recommend getting it if especially the item is for yourself

They recommended my Samsung curved monitor and I absolutely love it thanks guys

I usually dont buy service plans but the price was so low it was worth the gamble. Especially since the printer failed after only a few years because a tiny plastic tab that held the ink cartridge broke and cost more to fix than to replace the printer.

I buy the extended warranty whenever I can. It is my experience that what can go wrong WILL. I find the value of this insurance brings me peace of mind to know I will get my dollar's worth! \ The professionalism of the Geek Squad staff, makes me rest assured that our electronics have a long life ahead of them to do all of our technology work.

Great purchase, fast printing, very quiet. Its been 5 months and the ink still i. Good shape