Customer Ratings & Reviews

Returned a printer because it was not a wifi. My mistake. The return was easy and was able to track with a confirmation that it safely made back to the store. My account was swiftly reimbursed.

Haven't had to use it, but nice to know it's there

Good sound quality Loud and clear comfortable an good charge holding time

Haven't had to use it yet but was worth getting for the protection

When I bought the Epson Supertanker, I decided to purchase a warranty for the printer. With other companies, I have not had great warranty service. However, with Best Buy, I had an issue come up with a different product line, I had a warranty on the product, and Best Buy came through with no hassles. The warranty service I have had in the past with Best Buy gives me peace of mind that they will stand behind the printer if needed.

4 year replacement gives me great peace of mind for purchase

I have purchased the warranty on everything I buy. For the cost of protection, it can’t be beat.

I’ve never left a bad review before but I need to warn prospective buyers. This is the worst printer I’ve ever owned! I bought it in February ’21 and I’ve had to buy ink for it way too many times. I bought ink for it literally yesterday and I printed about 75 pages worth of documents for school and my black ink cartridge is almost out already!!! Do not buy this printer!!!

I haven't had to use the insurance yet but i know Best Buy will stand by it if i ever have to.

The warranty replacement programs so far have worked greatbfor me.

No matter the product we always purchase GEEK Squad protection because when something happens, the protection covers the repair or replacement of the product. We have used this on several occasions and it always been worth it, because the repairs alone would have cost more than the cost of the protection plan.

Haven't had to use it but good to know it's there. Bought for my printer.

I haven’t had an opportunity to use the Geek Squad insurance but I have peace of mind that it will be available if I need it.

Geek squad is very knowledgeable when it comes to products and services. Their customer service makes you feel calm and optimistic.

I haven't needed them yet and I hope I don't have to. They've always been really good.

I always buy the Geek Squad insurance bc it's a great value and truly protects my products.

They definitely do a get job and they back there plans

very helpful, knowledgeable, courteous staff person

I bought a washing machine and it came out defective and they changed it for a new one. (samsung). but the same one that I changed also came out defective and turned out to have a factory defect. but they ask me for the serial number of that washing machine and I can't find it anywhere, they say it's a label that all washing machines have but I couldn't find it, so for that reason they don't want to repair it

Love the warranties Best Buy provides. I get them on all items I but