Customer Ratings & Reviews

Loveeeeee These Nice Quality Battery Last Longer than usual, Effectively Communicates how much Battery Power Definitely didn’t Disappoint

The epson eco tank is by far the most efficient printer i have ever used. I recommend this item to anyone who does a lot of printing.

I love that Best Buy has Geek Squad, and that Geek Squad offers extended warranties! This give me peace of mind knowing should anything go wrong all I have to do is reach out to Geek Squad and they will come out and fix or replace the issue/product.

THE BROTHER PRINTER IS THE BEST INVESTMENT I EVER MADE. IT PRINTS BEAUTIFULLY. THERE'S NOTHING LIKE IT. I LOVE THE TONER BECAUSE IT BEATS THE LIQUID INKS 100%. IT PRINTS BEAUTIFULLY!

Purchased replacement policies on both a DSL modem and a wireless router. Not much $$ for the additional two years' coverage - especially given the track record of DSL Modems. Turned out to be quite handy when the modem did fail, and I was able to replace it easily. They even replaced the replacement warranty, since the modem failed early in the term. Thanks, BB! Having said that, this product may not be suitable for all purchases. As with anything, do your homework on the covered product your purchasing, and determine for yourself if the additional outlay for the extended replacement warranty is worth it or not.

I purchased this due to my last Epson printer not working after 3 years. If I had purchased this back then for $35, I wouldn't have to buy a new one for $200.

Haven’t needed to use the geek squad service but it is of great comfort to know I have it in my back pocket just incase

I would recommend the 4-year Geek Squad product replacement. It gives us all peace of mind. I am happy with my 4-year Geek Squad product replacement

Great service. I would recommend for peace of mind.

This product is amazing! I have been shopping at Best Buy over 15 years and I absolutely love the store for all my electronic and music and video needs. I value this establishment very much.

I bought a Brother laser printer for my son to use at school. I've been buying Brother printers for 20+ years with no problems. I decided to purchase the protection plan for $9.95. Believe it or not, the printer failed early and BestBuy replaced the printer with no haggling. That's a nice attitude in today's retail market.

It is a very performing item I’m extremely satisfied

the best thing about best buys product replacement warranty is the instant in-store replacement. I have used this many times over the years and it never fails - a new replacement item same day. Amazon may have cheaper and longer warranties, but they always require mailing in the defective device, which means you have to wait.

Staff at the Geek Squad are always ready and willing to help with even the most challenging tasks ive asked of them. I feel seen and heard when they are needed.

Purchasing geek squad coverage provides a great piece of mind. Knowing someone will be there to assist in the even of an accident is great to depend on when you have small children around. Anything can happen at any given moment and you want to have Geek Squad there to repair or replace should the time arise.

I had meant to write my review at time and unfortunately forgot. I believe the Sales person’s name was Eric. He was with the Geek Squad. He was extremely helpful and prevented me from messing up my computer. I really appreciate good service because I do not tolerate rude sales people. They should be in the back office if they can’t deal with the public.

the process of exchange or any problems is the best.

Love them, honestly the best service you can get in a store! Always so professional and friendly and knowledgeable! Always can rely on them and the services they offer!

I would encourage anyone spending over $50 on a product to by the Geek Squad protect. The cost is based on product value. I have Geek Squad protection for a variety of devices and it's a life saver. Easiest warranty program I've ever used. If you buy a computer from Best Buy, get Geek Squad Protection. You can take you computer in for anything from needing software updates to major damage.

If possible I always purchase Geek Squad Replacement insurance with all my Best Buy purchases. Although I have fortunately never had to use it with anything I have purchased at Best Bu!. But, for peace of mind should something go wrong I think it is a safe bet to purchase it. Unlike other merchants protection plans Best Buys actually cover with replacement with a new product and not a refurb!