Customer Ratings & Reviews

I feel a real sense of ease knowing that I have this protection! Whether your setting up a new printer to having issues with other electronic items, big or small, I love knowing that I have back up!

This has been an entire piece of all of the items I've bought from Best buy. They are always very helpful at the geek squad and I really appreciate the security that the plan gives me whenever I buy an item I feel like it's totally backed by this.

plEASED WITH THE SERVICE THAT WAS PROVIDED, MY HUSBANDS COMPUTER IS RUNNING LIKE NEW

So proud to have squad protection plan forks excellentAnd very helpful

Two-year geek squad product replacement is a no-brainer for a couple dollars more your product is guaranteed for two years.We all know the possibilities of our children or even us dropping an item or spilling something on it so to protect your valuable item I feel this is well worth it's Weight in gold

If you buy something that you know has a tendancy of being replaced within a couple of years and do NOT get a service plan, then you are spending way too much money. If you use a keyboard everyday, they don't last long. A two year service plan doesn't sound like a lot but it is WORTH IT.

Warranty is for four years so we will await not needing to use this replacement warranty.

Haven’t used yet but when I do I will come back and let you know how well it is

Geek squad service is good and easy to use. Quick service.

I purchased the 4-year Geek Squad Service for my HP DeskJet 3755 wireless printer. Why? Because, at $20 for four years, it was a great bargain!!!

It's a great printer easy to set up and use if I have any issues they will be available to help

Needed a hardcover for my tablet. The one that should have fit did function in the manner that I was looking for So I went a size up and it fit better and also allowed the charger to be carried just in case

Thanks for helping me set up my printer. Quick over the communication with an actual person.

Can’t complain for the price with 6 months of ink!

The Geek Squad is fantastic. If anything is wrong they can fix it or replace it if necessary.

Haven't had to use my coverage on my most recent purchases. However, in the past, I have used it for computer repairs, and black tie actually replaced my big screen tv when it started pixelating at the top of the screen. Buy it to cover every purchase since then, just for the peace of mind.

Returned this item thinking it was the problem and come to find out it was the splitters in the cable. While I was there they couldn't test it so they replaced it with a new one. Plus it was on sale during the replacement and they gave me in store credit for the difference. Thank You Best Buy/Geek Squad!!!

This is definitely a plus to get, since it protects your investment from breaking down to keep you going on with what you're doing.

Hope to never use but thrilled to know that it's there if I ever need it. I usually only buy the best after researching products for hours upon hours. After buying the product I like to get this as a peace of mind. Nothing lasts forever but at least more then 3 years, if not at least I have this.

I love this protection plan offered. I purchase it on nearly every item I get. I never have any complaints from Best Buy when I feel the need to return something after the standard 15 day refund policy. It covers any and all damage you can think of... this is definitely worth the investment.