Customer Ratings & Reviews

Nice to have the geek square to repair my purchases should it be needed. Fast, quality service

Just got to protect my printer man it prints too much all day without geek squad there I don't where she be today so please call 1 (800) 433-5778 for any help today because product replacement starts the day you purchase.

Best replacement plan ever! Zero complaints and I have been buying them for years.

Geek Squad is the best. I like the convenience of making an appointment instead of trying to be the first one in line.

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

So far, we haven't had our Logitech - Create Keyboard Case for Apple iPad long enough to use the warranty protection. When dealing with Best Buy being they are a stand up company we have never had any issues when it came to using our warranty plan purchased from them.

Bought this for a present for my granddaughter to print photos. She has a new camera and said this printer prints very nice pics. I like getting the warranty because best buy is great about fixing or replacing.

very perfectional people very fast service and the employees treated me whit a lost respect and canines

I have three boys and as tou can imagine they destroy everything even without meaning to. So this saves me from having to spend hundreds on broken merchandise when i can just walk in verify my purchase and boom i got a brand new one. You all need this to be added it will save you too.

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

Usually don't purchase replacement for printers since prices are so low they are all but disposable these days. This printer was much more expensive so did get it this time. I found out that I had a printer go bad within the warranty period but since I did not have the replacement plan I would have paid to send it back to HP. Disappointed with Best Buy not taking it back in warranty.

My last HP printer 'survived' over 4 years with no issues. Earlier years, however, were hit-or-miss on duration. I bought replacement plan to be safe: very inexpensive plan to purchase, good for two years. When my HPs have had problems in past, it was within 12-18 months....or never.

I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

I was told square trade will need original receipts etc which may be hard if item was purchased a while ago. With geek squad I just walk into the store with my old item and they can pull up my records. Only caveat yes it’s a lot more costly than square trade!

Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

Got full credit toward a new machine when the old one died. Just take it to the store and they will do the rest.

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers, TV, games, or really everything they offer.

This coverage is a must! Simply knowing that I have product replacement coverage through this Geek Squad offer is a very helpful service. I know, and am aware, that at any time I can contact Geek Squad and I will be able to replace all applicable product problems.