Customer Ratings & Reviews

Seriously, if something is going to break down, it's usually within the first year or two. Getting a service plan on something you plan on keeping five years or more is important! And if they can't fix it, they will replace it, so, you can't lose out there, either!

I loved this guarantee no problem no issues. I recommend 100%

We had a printer with a small broken piece. We had purchased the Geek Squad Replacement. When I returned it, it couldn't have been easier, just dropped it off and picked up the replacement. It took me longer to walk into the store than to get the replacement and go.

This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

I have purchased several different time line plans with Best Buy (depending on the item and the replacement cost) and they have replaced and repaired several items on these plan without question. Thank you!!!

There is very little I purchase at Best Buy and don't get the Geek Squad protection, probably the best thing you can do to protect your purchase. They are always accommodating and I have never had a problem getting something replaced or fixed. Woodbridge store rocks.

Easy enough. Ten dollars protects a drive with lots of moving parts and lasers and tons of stuff that can go wrong for 2 years. Well worth it. I dont do the extended warranty often but for this it was a pretty easy decision. Saves to my bestbuy card so i dont have to keep anything.

Having the Geek Squad protection gives me peace of mind owning any product.

Very convenient. It is light weight and performs very well. Great for storing documents.

I’m the past we’ve had good results with these services, never had any issues with it.

It’s always good to have some extra protection especially if you are paying over $600 for a small action camera. Just gives me peace of mind I can film and if anything happens I can get a replacement.

Geek squad is a good service in case your device suddenly stops working also it has a good price 50$ for 4 years is amazing

Amazing price great customer service love them if you need anything repair they the one to do the job

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

Working in a small satellite office a thousand miles away from our head office and having no IT support, I use the Geek Squad to help me through those times of 'crashes' and other technical issues. I have used them on the phone and in person. They have saved us many times.

HyperX headphones I purchased had a bad speaker. They replaced the speaker at no cost, but still had issues. They were able to replace the The headphones with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

Great service, definitely recommend to get it. Smart move

I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

I have not needed it yet.but im sur wuth it bring best buy it will be great