Customer Ratings & Reviews

BB's 2 year warranty allows a long term usefulness warranty in case something messes with your product, like windows 10 coming out and our previous printer choked on it, so just handed it over and got full credit towards a new one, how good is that?

Best warranty program out there in my opinion on Electric’s. Some items they just give u new without sending it in and making u wait.

Do not buy any product without Geek Squad! No questions asked replacement is amazing! Which makes me buy even more stuff from Best Buy even if it costs a little bit more it’s worth it

It does what it promises, if my stuff breaks, they fix it or replace it. It is basically a rental cost, because when they say replace it, they usually mean give you the money back that you spent on it because the same product may not be available.

any insurance is better than none. just the labor cost and trip call is worth the amount you pay for extended coverage. not to forget about the part cost also.

The two gentleman that installed my TV, including hanging it on the wall were very helpful, very courteous, and spent time to go through most of the interactions you can have on the TV.

Great deal for the extended warranty usually 1 or 2 years and cost more

I always get the product replacement for any items I buy. Best Buy will always honor it. Even if I feel I don't need it, I get it anyway. It is a very reasonable price and sometimes well needed. Good to invest in when you buy something.

Good KB, easy to use macros. Software looks for current games and sets up (some) color schemes. Currently playing Battlefield 1. when im in Gas, KB turns green, in fire, turns Red. Only the usable keys are lit while playing. Great KB response.

I appreciate that Best Buy has such a great team of computer and electronic savvy employees that can help if and when something were to break... I highly recommend getting a warranty!

I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

GET THE PROTECTION PLAN FOR EVERYTHING YOU BUY. I have used this plan on multiple items. It is the most hassle free warranty I have ever experienced and has saved me well over $500.

Geek Squad is great to have if and when you have a problem with any of your products.

I always always get the protection plan, often times it pays for itself within no time at all. The replacement process is so so so easy. I didn't believe how easy the first time I had to use it.

They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost

Great Service with Irene. Gave easy to follow directions and was satisfied with the end result.

I like Best Buy Great Service Great Hospitality SIncerley Henry Mikhlin

The best tv I have ever bought. We mounted it on the wall. Very clear picture. Purchased a sound bar as well. Sound is magical. Easy set up. Easy to use controls. TV is perfect.

The best part for laptops and I recommend you to get it

This is by far one of my best purchases. Just absolutely love my purchase. It has vivid colors and so many streaming stations. I'm looking for a similar product in a much bigger size.