Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11152 reviews
(11,152 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extended 2 year warranty for an external blu-ray player mainly because I was going to convert a few hundred discs to digital. For only $9.99, it is a steal if you plan to use the product heavily as the plan protects against wear and tear.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad has saved me money over the years!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Very handy to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A really good investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Canon Pixma MX922 had the print head malfunction and I couldn't make it work properly by just cleaning it. Brought it back to my local Best Buy and they just gave me a new one. And of course I got another Geek Squad Policy on the new one
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Have to always get the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of the Geek Squad Protection is something I always do with any electronics I buy from Best Buy. If I need help or there is a problem with my electronics, I know they are there.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Solved Computer Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is well worth the money to have a professional team a phone call away when I am having problems with my computer. From past experience I well pleased with my service I have received.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad team are some and very knowledgeable guys
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value to protect expensive stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Saved my skin
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek Squad 2 year plan on a previous Epson printer. Had problems with it, Best Buy refunded my money no question ask. I buy the plan 2, 4 or 5 plan on higher price items. worth the money.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - home office printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did an excellent job on updating my home office color printer. He knows all the right things to make it work right without any issues. I highly recommend him and his team.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this about Geek Squad services, with no questions asked and are helpful as can be to the customer. Just hope that the item has some type of stocking or you can get a refund.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Hassle free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hassle free and convenient. Easy process. I have no complaints
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is great, always helps me out. When I sign on sometimes you have to wait a bit, and then they take care of it and keep you informed along the way if there is any problems.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Geek Squard I here they have to go 4 year college in computer teach college this great they help fix all computer program and can fix tv pc and other elercvtrine items
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
For the cost, cheap insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I hardly before bought extended warranties, in the past, but in today's market it almost makes sense to buy the protection plan, as it is cheap, at least for printers, no nonsense insurance, should your printer just stops on you.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Life saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime i cant figure out whats wrong with my tech items geek squad gets it done
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for the electronics I bought at the Best Buy store. This works just fine for me because it ensures I have my device covered in the event it goes kaput. I have not had an opportunity to use it just yet, but hopefully that never happens.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
JimL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geek squad protection on my electronics purchases. Well worth the cost.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend
