Customer Ratings & Reviews

Geek squad is an absolute must! I have no issues with repairs or replacements.

excellent service for maintenance of printer, copier, scanner

always good to have protection and they are good with their geek squad service never had issues that weren't fair resolved.

I always purchase the extended warranty on my equipment so that if anything happens to it Best Buy will either have it fixed or replaced with the newest version on the market

The seller explained very well about the product. It works as she told me!!!!

Definitely a must have, especially when it covers multiple product assistance!!

Always purchase Geek Squad protection. It has been an asset more than once when something either stops working, breaksdown or is irrepairable.

They couldn't help me. Couldn't suggest a different printer for my needs. I need to printer 11x 17 paper. They were unable to try to find me what I needed.

They have always been straightforward and courteous. Any issue with a product can be resolved. If not, full refund or replacement with the difference in price credited back to you!

It’s my first time using this Geek Squad service. I know of others who swear by the Geek Squad, so I don’t doubt it will be most beneficial!

Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

Geek Squad Product Replacement is a smart, safe purchase for high end products. My purchase was for a very high end printer that will be replaced should anything go wrong.

These warranty's are the best!!! Return the item right to the store for a replacement. Can't beat it, especially since they've come down in price over the years.

Amazing Service, they attended me with a smile and very professional!

The extended 2 year warranty has become one of my practices lately. It covers usage damage and any other product defect. No questions asked. You get a replacement of your product. Great coverage for a fraction of the cost

Ive never used Geek Squad but Ive dealt with them in store when I had questions the sales people couldn't answer. Always friendly and helpful

Never deal with a product manufacturer again on my BestBuy product. I just go back to BestBuy and done. No waiting for a manufacturer to disappoint me with their excuses.

This is the best of everything...its one of the things I use most in my kitchen

When my newly purchased printer stopped working after a couple of months, I was able to return it without a problem.