Customer Ratings & Reviews

I bought this because of reviews, other ratings. I'm finding THE ADF is not working properly. For this price point the printer should automatically push out paper draw and led section. Km finding the Epson all in one was much better in these areas.

Always, always, always get the extended warranty on printers. I bought the 4-year extended on my Epson WF-7840 in April 2021 and that printer stopped working in March 2025. Easy replacement.

Always, always, always get the extended warranty on printers. I bought the 4-year extended on my Epson WF-7840 in April 2021 and that printer stopped working in March 2025. Easy replacement.

I just used this same type of plan on a 2+ year old printer that became defective. I took it to the store and because it was not repairable and no longer in stock, I was issued store credit for the total original price. The process was painless and the folks at the store were very helpful. I took the store credit and bought another printer right away and of course bought the 4-year plan.

I’ve had Geek Squad for years on all that I buy, they are awesome!! They follow through, thanks!!

love the printer best i have ever owned HP printer

Good thing to have on those expensive purchases as we all know they will go kaput just as the warranty is up.

This guarantee and protection for your purchases, at an excellent price

Nice to have this just in case. Good to know you can take it to them and they will do their best to fix it - if not it will be replaced.

I didn’t really trust protection/replacement plans like that until I started purchasing them from BestBuy. I have yet to have a complaint about their plans. Whether it’s a standard protection plan where they send the item out to be inspected and possibly repaired or their AMAZING REPLACEMENT PLANS, I have been completely satisfied every time. I don’t make big purchases and/or the occasional small purchase without a plan from BestBuy and I have the literal receipts to back that up. Lol

I have been shopping with Best Buy since 2008 and I really enjoy doing so the workers are very professional. and friendly they are always someone ready to attend to you when you walk onto the store. the best thing is asking about a product that is not in the store, but they always give you the options that they can order it online. BestBuy this is where I get all my printer, etc. I would tell friends that they are missing out shopping with BestBuy.

The agents are really helpful. They took care of me fast and easy. The service was fast and helped me when i needed it the most.

After years of experience with equipment lasting a long time, I was hesitant of purchasing unneeded insurance coverage I purchased a all-in-one system in 2020 reluctantly purchased Geek Squad Product Replacement. The printer system was used in a secondary pandemic location and did not see much use. The printer failed within 5 months and it took me 2 months to remember I had Geek Squad coverage. I took the printer in and Geek Squad immediately issued a pro-rated value towards the purchase of a new printer. Fast forward to 2021. An older all-in-one printer at my primary pandemic location finally bit the dust. A quick trip to Best Buy to pick up a new 9015e and based on prior experience, purchased a Geek Squad replacement agreement before I left the door. I have now added a label to these systems noting the Geek Squad agreement number and the coverage dates in case my wife has to replace them in the future.

I would suggest getting this for almost everything. I never used to buy warranties but after having to return printers and a scanner, I’m glad I did

It defiantly worth buying for peace of mind. Also, todays products are made to last for a few years, by all means it's a very good idea to have Geek Squad on your side.

I purchased virus protect and Best buy Tech support was more than willing to help me download the protection in my computer, and told me I had up to three computers to use the protection on... Jay R

I’m happy with the protection plan Will recommend to others

Elvis is only the go to guy at geeksquad everyone else makes things worse

Hopefully I'll never have to use my 4-year replacement plan, but it's nice to know that I have the option, especially on a printer. I've used this plan in the past on previous devices, and I've liked the experience in the past. Very easy to use, and Best Buy gets me set up.

I have purchased the geek squad product replacement multiple times over the course of shopping at BEST BUY. It has been an amazing life saver, their ability to make a crappy experience awesome is what makes this warranty worth every penny. My first experience with it was over a vacuum. The handle broke and they took it and got me a new one with no issues. Sorted and fixed all in one day. I don't know how many warranties do that, but Geek Squad is by far the best that I have experienced!