Customer Ratings & Reviews

The service at Geek Squad has been amazing every time I have visited and have needed assistance. They are always quick to support and very helpful in everything you need.

Not had to use, but great peace of mind. Do consider this service as an add on

I have been nothing but happy with this headset. I use it to game with my husband and his sisters on the weekends and it has great padding and is extremely comfortable, meaning that I can comfortably play for hours without feeling the need to stop to "rest" my ears or let them breathe. The controls for volume, mute, and power are big and easy to activate without searching or thinking, which keeps me in the game. And, while I'm no audiophile, the sound quality seems excellent. The only potential drawback I've run into is that, depending on your head's shape, the headset might slide forward if you look down quickly. I have had this happen on occasion, but my husband complained about it a lot when he tried it out. Overall, I would buy this headset again. In fact, I have.

Great pinter, while it worked. Died after a year. But it's good on ink if you are printing lots of pages

Don’t doubt geek squad service. I’ve had it for different small appliances or electronics. It’s an easy way to just bring in the problem item and be exchanged for a functional one. Easy peasy lemon squeezy. Don’t forget to add it on your purchases!

GREAT WARRANTY PROTECTION. ALWAYS PURCHASE THEM AND ALWAYS PROTECT YOUR INVESTMENTS.

So far so good. Have not had to use the Geek service yet on item bought. But it was explained well for the 4 year price coverage I recieved. And it gives me security in case the printer breaks down.

I will not purchase any electronics without this warranty. IT IS A GREAT VALUE FOR THE PRICE, and you can't go and buy one when you need it.

Their help is fantastic I have ill add it to any device

I am not very computer savvy..... I am able to ask questions and get help any time and am confident in their service if I need anything having to do with my computer's. The Geek Squad Service was perfect when I purchased my new iMac last year. A Rep. Came to my home and "HOOKED ME UP" with no problem. I will always keep the service. It gives me confidence to purchase future electronic's. Am 78 years old and NEED this service. Thank you, so much!

Better coverage than the Best Buy Plus subscription that was for 2yrs

Nice compact printer. Small thing is I know I didnt print what less than 20 pages and its out of ink!

The printer is one the best for hard home use, it prints really fast. The remote UI configuration is really cool, its only hard to configure since there is not too much documentation to configure the address book and be able to get the emails out. have use this printer for 1Y without any issues.

I feel confident with purchasing this added protection that covers my printer from potential damage as things happen and I know that I have extra coverage for incidental accidents and unforeseen occurrences. I highly recommend.

Haven't had any issues. As long as you make an appointment, it's quick and easy to have any questions and/or repairs made. The Geeks have been helpful and friendly and explain things in plain English so a non-geek can easily understand them.

Thank you for your help. Made the process easy. Very grateful

Always first choice is the Best Buy store never can go wrong

had a problem and they took care of it. I willcontinue to purchase here. Thank you.

The return policy is fair and Best Buy has never given and issue to replace a part yet. I have returned things for as simple as the headset ear piece cracked and is falling apart to more complex things as The pc is having odd issues. Best Buy has never given me or anyone i helped trouble. The only issue is stock alot of times you will buy a headset mouse ect and go to return it wanting the same product you fell in love with and find out it is no longer carried. It can be bit upsetting if you fell in love with an item that you cant get that item back less then a year later in some cases. Other then this though its a great program. ( ps the stock thing is really not Best Buys fault its just a nuisance when it happens they are very accommodating to try and help though)

I haven't had to use it yet, but I trust the Geeks will do a great job if I need them.