Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8989 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 8,989 reviews
  • Rated 5 out of 5 stars

    Perfect service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and wonderful. Always there when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and wonderful. Always there when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to have on all electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on any electronics. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have in case your item breaks down and dont cost anything to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my equipment free of charge due to warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great in answering all of my questions about google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had any problems yet . So haven’t had to use geek squad yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassle plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of the use the replacement plans , no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the unit, service and parts are backed up by a GREAT team gives us peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats having to buy a full replacement. Best buy keeps to there word and replaces controllers in full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided for $20 this was worth the cost. Hopefully we won't need it but it seems like a great pkan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacemnent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you ever have any problems with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the 4 year

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year plans are ok. Spend a little more, especially if you like the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement will take care of my equipment if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing! Everytime I buy something at BB, i get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected it to all my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment to protect a quality price of electronics from mishaps and normal wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a MUST for my purchases. The two year replacement warranty is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Black Tie Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are well worth the money if the thing breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service rep offered the plan to me. Extremely nice and explained everything as well! THANK YOU!

    I would recommend this to a friend