Customer Ratings & Reviews

Had five year extended warranty on last Samsung TV and it went out, so Best Buy replaced it for free

Technicians are very knowledgeable. They are always very professional and respectful. I appreciate their willingness to help. Thank you Geek Squard for your time and consideration.

Great to have, would recommend. Best investment ever

10/10 recommend would buy again. Tell your friends

Im not gonna worry for my printer for 4 years with this protection, very happy with this extra coverage for cheap.

Don't usually purchase but when I get my Ring cameras I don't pass up the low cost for protection you may have to use. Some NEWLY RELEASED tech items have issues unforeseen and this helps so much as well as easy online chat access. If not used - you don't lose out on a lot of money. The same goes for Apple phones, ipads and laptops - DON'T PASS UP ON PROTECTION. It may be more than this but apple products can range in the 1000s so 30 dollars is worth it. I think I only had to pay $10 each for each of my ring stickup cameras purchased. $20 isn't too much for peace of mind on outdoor cameras.

I have never trust any other stores warranty. I always tell people when you buy something from somewhere else, go to geek squad and get a warranty on it. Geek squad has never let me down.

Excellent performance. Would definitely recommend. Has saved me hundreds of dollars in ink.

Geek squad personnel are extremely knowledgeable and professional..fast response for technical issues

I purchased my Geek Squad service in 2019. The month I purchased it I received care for all forms of technology which ranged from portable devices to my vehicle. In addition, I have been a continuous learner which means I basically have never stopped attending academic institutions. With that said, I would fail without a working computer. I have lived in four (4) states since I purchased my plan. The care, consideration, and efficiency of service make purchasing this plan as a total, "no brainer". You'd have to be crazy not to get it.

they fixed or replaced any thing i had bought from them just one idem i had and i buy a lot of stuff from them and will buy more

Excellent service and professionalism great recommendations.

Geek squad is always helpful, attentive and resourceful for all my tech needs. Definitely a must have subsription.

I had bought a printer and added the protection onto my purchase. Let me just say, that was the best thing that I have ever did. They were super helpful and I was able to get my problem fixed asap.

Actually having Geek Squad protection doesn't mean a lot to me. I purchased a computer and all the periperials that go along with an ASUS ROG game computer, over $4000. I wasn't sure how to update it to Windows 10 so they told me to bring it in. I had to go back home and bring them the power cord and show them how to plug it in. They had no power cord for it. days later they called to say they had finished and that evening I was on the line with Microsoft for 4 hours trying to fix what they had done. They may have worked wonders for many and Im sure they have but they just didn't for me. I love best buy, the employees, customer service, everyone. We're always treated so well there, Im just not a Geek Squad fan.

Sure as Shootin' fish in a barrel, the optional coverage is a worthwhile protection of your hard-working capital expended on this low-to mid-range All-In-One printing solution, with a low purchase price and other excellent terms.

Have to send it in for any repairs. Major drawback!! Read your warranties limitation.

Always purchase the extra warranty...........it never fails to break just after the original warranty expires!

I love Geek Squad. When I had problems with washer they were quick to get it repaired. I recommend getting it because you never know when you have any issues with your purchase.

This service is FANTASTIC! The reps are available 24/7 and truly know computers. They are patient, willing to help and teach and answer all questions, no matter how basic. If they don't feel that they can adequately solve my problem, they will escalate the situation to the next level tech person. They have helped me with my cell phone, my laptop, my desktop, my monitor, my printer. I have convinced several friends to sign up for this wonderful service. I understand that the yearly fee has doubled since I first joined and am happy that my renewal amount was the same this year as it was in the past.