Customer Ratings & Reviews

Geek squad is very knowledgeable when it comes to products and services. Their customer service makes you feel calm and optimistic.

Geek squad is the best option to protect your items purchased in Best Buy.

very helpful, knowledgeable, courteous staff person

So far, so good works every time connecting to my phone, which i do most of my printing off of (iPhone and samsung). Occasionally my nitro gamer laptop purchased from bestbuy ... i have printed pictures on photos film paper and also tons on documents for business purposes, i recommend this printer...

I bought the Greek Squad package to cover my product should any service be needed, along with my extra toner packages.

They definitely do a get job and they back there plans

4 year replacement gives me great peace of mind for purchase

Don't normally purchase extended warranties, but decided to on this one due to itsmultinfunction capabilities

Excellent service,they answer all my questions and they sure know there business

This HP printer made my life so much easier to do my business thank you Best Buy.

Always have excellent customer service. Weather it's a repair or a replacement

Been almost two years, ridiculous amount of printing (business, photos, schoolwork, invitations, etc.), and still have plenty of ink! With cartridge printers, we were paying $40-$50 a month for replacement cartridges!

Makes it easy knowing if anything goes wrong the geek squad got your back

I purchased this protection for my new printer. I'm hoping I don't need to use it, but I have peace of mind if something goes wrong.

Haven't had to use it yet but was worth getting for the protection

I purchased an HP 8025e printer to replace and older HP printer. I took advantage of the 4-year protection plan. I have used the benefits of the protection plan on an older HP printer making the plan very useful.

The one thing I can count on in all my purchases at Best Buy is, if you have the Geek Squad protection, you are golden if something happens to your product. I have NEVER had a problem bring something back the malfunctioned. I repeat, NEVER! Best thing going if you get something electronic.

The warranty replacement programs so far have worked greatbfor me.

For 20.00 you cant go wrong. This coverage is for a newer designed can opener and I wasn’t sure it would last but wow.

At first hesitant buy this for my printer printer breaks down six months in after buying it I walked in the store so in the printer repaired they told me it was replaceable then they swapped it out. Excellent, No headaches no arguing back-and-forth with the tech guys I was out of the store and done within 5 to 10 minutes replacement plan Highly recommended