Customer Ratings & Reviews

Good thing that I have this.i not afraid to use because I have warranty

Excellent purchase. Wonderful peace of mind knowing that I'm protected.

I have had more bad luck with printers over the past couple of years. Lightning strike fried every printer in our house. Brought the printers in to Best Buy and they replaced all of them with no charge because of the warranty. (I repurchased a new warranty on each). Then the replacement models (3) all broke before their two year warranty was up. Again, Best Buy's extended warranty saved me a significant amount of money. No hassles or problems, I brought the printer in, told them what was wrong, they verified the warranty and sent me to pick out another printer.

Our family has not had to use it yet, but I feel confident that when that times comes Best Buy will come through.

I recommend that you get Geek squad it is so worth it

Great geek squad. Excellent at their job. They know exactly what they are doing. No complaints what so ever.

I had a Rival 650 mouse but the glue that held on the pads started doing weird things. The pads would slide around and the glue would squish out a bit and collect dust. All I had to do was bring in the mouse, the usb and cable to the geek squad counter at Bestbuy, explained the situation, and they took the pieces (even though I was missing a couple of the weights), and gave me store credit. I'm getting their protection for everything I get at Bestbuy from now on.

Works exactly as advertised. The only printer I've ever had that I don't have to continually reconnect to WiFi with. 100% worth the investment. I've had it for 6 months now and have had no problems.

If an item failed to operate, or, a mishap occured like a Memorial guest inadvertently ran over my accidentally dropped cell phone, or, I needed a large screen T.V. hung on the wall, or, multiple devices hooked up to operate together, this totally inept electronics gal could count on her Geek Squad!

I purchased this extended warranty from Best Buy/Geek Squad just in case for my Brother-MFC-L3770CDW Wireless Color All-In-One Laser Printer. I haven't used the extended service agreement because the printer has worked so well. But it's good to know I have a back-up. Thanks Best Buy!

so far so good... I haven't needed to use it yet. hopefully stays that way

I love purchasing the extra protection! I then know I will not need to worry about assistance if something goes wrong. I use the Geek Squad if ever there is a problem with an item... they are great and easy to work with. Thank you.

Great blender. I love the bullets for mixing shakes daily.

This 2 Year Geek Squad Product Replacement Plan was purchased for about $10 during same transaction when buying Gaming Headset many years ago. It actually proves to be useful when our Logitech G930 Wireless Gaming Headset broke just a couple days before the 2 year Geek Squad warranty expires. We happened to be lucky as the warranty was still valid when the expensive Gaming Headset malfunctioned. It was quite easy to exchange for replacement product. Would not recommend for low to medium priced items. Would highly recommend for more expensive electronic items.

My original purchase failed after one plus years and was replaced by the same model without any problem. However, the replacement also had an issue and was also replaced for credit towards another brand that had the same features. However, I did have to purchase the extended warranty.

I have my fridge repaired and I didn’t even buy it from you guys. They did such an awesome job and saved me a fortune. I will definitely be using them again. So I decided to get the plan.

I haven’t had an opportunity to use the Geek Squad insurance but I have peace of mind that it will be available if I need it.

The replacement policy saved me a hundred dollars when my printer died and needed to be replaced.

The agent listened to my concern with of the products bought at Best Buy and solved my problem in a short time and I walked away as a happy customer and will rocommend Best Buy to others.

I had a good productive meeting with a Geek Squad person who is very helpful and informative about the security issues in my laptop and iPhone. Everything was good with no issues from unknown sources against my laptop and iPhone.