Customer Ratings & Reviews

Don't know why this is up for review for me, I have it on my printer but haven't needed it. I'm also pretty sure my dad or I can fix my stuff better than them but hey will save me the trouble, right? P

Very good products, very pleased, will consider buying again

Great service. I would recommend for peace of mind.

It is a very performing item I’m extremely satisfied

I don't always choose to add the extended service plan through Geek Squad. Feels like gambling with my money on every purchase that I do not insure in case of the unforeseen. The products I purchased was a 1 terabytes scan disk brand external hard drive. I'm glad that I picked up the Geek Squad protection plan in case of the unforeseen it's much better to pay to have it in case something was to happen because it's the only chance of recovering those 's priceless files and information if the hard drive was to Phil

I would definitely recommend Geek Squad service for printers or any items then allow to get these cloud services it's good for and also the price is just right from from my printer and I would I would recommend it I would get it again as well

the process of exchange or any problems is the best.

The protection plan paid for a new product since it could be fixed. From the time my product was examined and by the time I got my product, it all took less than 2 weeks

The geek squad service/warranty is well worth it on many items. I added this coverage to a printer a few years back and the printer completely died a few months before the coverage was up. I made an appointment, took it in, they checked it out to make sure it was not working and gave me a gift card for my original purchase price right away. Great service and coverage in this case

I bought their insurance for my printer...only because of their great reputation. I don't expect to need them, but I like knowing I have bought from pros, in their field.

One of the best choices. Geek squad staff are very helpful, knowledgeable and don’t treat you like your stupid. Always willing to help and answer any questions you may have and will help you make the best choice and decision.

Pros: Wireless. Wired when needed, which is not very often because of the ridiculously long battery life. Lightweight, but doesn't feel like it's not grounded. Smooth but tactile surface materials. Ultra-responsive in wireless or wired. Spectrum lighting and syncs with headset and keyboard. Great button layout with ambidextrous design. Even allows for "thumb" buttons on both sides if you can manage the extra buttons. Cons: Expensive, but to be honest, it's worth the money if it lasts like I expect.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnnnnn

I Bought this laptop in 2018 and still using it running some "aggressive" games such as Modern Warfare, Destiny 2, Last of Us, and Overwatch, and I will say that they run just fine. However, since games have become more demanding over the past 2 years, laptops are trying so hard to keep up with them. I drop frames repeatedly, especially in Modern Warfare. But I will say this is a great laptop and would have given it 5 stars, but I did the math a while back ago adding all the parts up together, and I was surprised to see the price. Let's just say that it's not worth $2,000, but other than that, it's a solid laptop.

This is my second go-round with the Geek Squad Program. Based on my experience, I can see renewing "til the end of my days"! They're always respectful and helpful without being condescending. If they can't help me, they are more than willing to send me up the line. I appreciate all their patience and their continuing support with ALL my questions and problems. On a side note, they're always fun to talk with and actually speak good English, allowing for little to no frustration on either of our parts.

The Geek Squad tech added storage and ram to my new desktop and taught me how to access the additional drive. They improved the usefulness of my computer. I appreciated their help.

As we know, printers are not easy to operate. And it is easy for various problems to arise. Therefore, it is worthwhile to buy this after-sales service.

With this plan it takes the headache out of all my tech issues. When I make my appointment and bring my computer in or set up an appointment for my larger items the Geek Squad always comes through and resolves the issues. The Geek Squad has come along way since the start of the Geek Squad as well as their customer service which is why I renew my service with them!

Awesome service for all my products; quick service

It's going what it's designed to, so far so good.