Customer Ratings & Reviews

ALWAYS BUY THE PROTECTION PLAN FOR ANYTHING YOU BUY BECAUSE EVERYTHING STOP WORKING AND MOSTLY WHEN YOU ARE STILL IN THE PROTECTION DATE.

I have used Best Buy warranties time and time again and they are one of the best around that I've dealt with they never have any problems with me anytime I have any problem with the product and they automatically replace it for me I always recommend getting the warranty from Best Buy

This has been an entire piece of all of the items I've bought from Best buy. They are always very helpful at the geek squad and I really appreciate the security that the plan gives me whenever I buy an item I feel like it's totally backed by this.

I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.

You replaced my product immediately. I just brought in into the store and 300 dollar pair of headphones and you replaced them immediately and gave me a extended warranty

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

Some things are worth insuring. Geek squad protection on my printer and monitors have been a saver. Do the math and if you think there's a possibility that it can break or lose its efficiency, consider spending an extra few bucks.

Thus has saved me so much worry and time! Printer wouldn’t take ink refill. Took it down . Boom. Got new printer!

I bought a printer for my daughter and decided to add the 2 year extended warranty. I am so glad that I did that because she didn't have it long when the printer stopped working. It would scan but would not print. She was able to exchange it for a new printer thanks to having purchased the warranty.

Luckily I have not had to use it but it's always smart to have protection on your electronic devices because something will always go wrong.

I always get the extended warranty when I purchase an item that is a little pricey. I have only needed to use an extended warranty once but, when I brought my item back it was simply replaced with no issues.

I have not had to use this replacement plan. So that is great news for Best Buy products!

Very awesome service. Very helpful people in the store. Customer service are great. Highly recommended. Thumbs up guys.

Great service as always. Thank you for being in the business for as long as you have and I hope for many more years of service.

It's better to have than not. I have only ever used it 2 or 3 times of any products that I've ever bought but ut saves the big headache you would have otherwise

I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.

2-Year Geek Squad Product Replacement is an absolute necessity when needing technical or warranty support in my humble opinion with any type of software or technical devices purchased at/with Best Buy and I would advise if anyone has the means to buy an even longer protection plan ;-)

I have never had to use them yet so that is a plus.

I have had Geek Squad coverage since I bought 2 laptops approx. 8 months ago. Needed their assistance a couple of times. No computer or program problems, just needed a little clarification on the new Windows 10. Also, the online appointment is fantastic. Make your appt. and there is no waiting in line.

I had a purchased a fitness watch with this last year and got to experience the service, it was fantastic, twice I had to return my watch for a new one with no problem. So when I purchased my router I thought this is a must, because routers do fail often enough, worth the small amount vs the cost of the item.