Customer Ratings & Reviews

This is definitely a plus to get, since it protects your investment from breaking down to keep you going on with what you're doing.

Warranties are so helpful and reliant. I suggest to always buy product warranty for anything bought at best buy. Their feel squad is very good at working with customers especially in technical complications.

Purchased this to protect the new printer I bought to replace the last one that stopped working right after the manufacturer’s warranty expired. I didn’t buy this extra protection for that one. DOH!

It is great to know that I can get help from the Geek squad if needed.

I brought in my defunct printer that I had only a few months. The good news was that the price had gone down on it and I was given a better printer and a credit for the price drop. It was all done in a few minutes.

I purchased this for a printer. After running into issues with my printer I’m indifferent about having purchased it. I ended up replacing my printer through the company’s warranty rather than geek squad because going through geek squad would have been a one time replacement and wouldnt have covered the new printer they would’ve issued me.

I haven't had to use it yet but it's great to know that I have a backup plan in place. Well worth the price!

It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!

I had bought an HP officejet pro 9015 printer it was not printing right the right way so I took it back to the store and they did an exchange for me.

Geek squad fix my problem really fast, they return My money with no problem

Tricky question...why? Because the Geek Squad personnel were EXCELLENT. The WAIT to get them scheduled was NOT. So...people 5 stars...process...2 stars.

I have not had to use it yet, but I hear great things.

Beautiful thing I love people always help you. It’s really good be with you guys thank you so much.

Why would you buy anything from Best Buy and not put a warranty on it? Don't be a fool, Best buy has one of if not the best warranty on items I have ever seen! I don't leave the store with any purchase with out that bad boy. Things happens, and I like to be covered if they do!

Easy setup easy to use shows fingerprints. Alltogether a great product.

I haven't had to use it (and maybe won't have to use it), however; I absolutely Love Best Buy's Product Replacement Service. I've used it on other products and have Never had an issue.

This is an invaluable purchase with a printer because of the amount of usage it undergoes.

It is always great to have something like this just in case your item brakes.

What can I say about the Geek Squad that would even be close to how they have saved my computers over the years for me. They have helped my business when I needed them via the phone diagnostic repair.

I’ve had 2 of my multiple printers go out and I would never buy another printer without buying the 2 year replacement warranty. They were great and replaced it with a new one without question.