Customer Ratings & Reviews

It’s nice to have some help when you need it. Haven’t had to use it yet

Better to be safe than sorry! Why not have the extra peace of mind.

geek squard are good they will come and fix if anything wrong with it

They have been great on past products i have purchased. But not needed for current item yet.

Love those guys can walk in a d Boom im walkkng out with a quick fix

Backup in case I need to wipe my computer. Glad to have it. Not expensive but nice to have.

The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.

Good service plan and worth every penny for insurance properties.

I love my Gerk Squad protection because I can call them whenever I have any issues with my printer.

I love this plan for printers. I needed to have 2 printers replaced and this plan saved me money. The process was so easy for me. In and out with my new printer. I’ll always get it for my printers.

It’s important to insure your big purchases. This is worth it in the long run.

Seven months earlier, I purchased a printer and a Geek Squad Replacement Agreement. After years of use, my old all-in-one printer finally failed. Who needs insurance for reliable products? I questioned my purchase but since BestBuy price matched my printer purchase, I was willing to support my brick and mortar business. The printer was at a secondary location and not used monthly. Surprise, the printer failed at 5 months. I had forgotten that I had this coverage and it took me a couple of months (mistake) to verify that it was the printer and not me. After looking for a replacement printer, I remembered that I had Geek Squad coverage and took the printer to BestBuy where the Geek Squad without hesitation issued me a pro-rated credit. This time I did not hesitate to purchase Geek Squad replacement coverage for the replacement printer. As with all insurance, I expect (or hope) the printer will stand up to my use and not need this insurance, but if it fails GeekSquad and BestBuy are there to support me.

Our printer broke from our move. We were able to get in-store credit and get a new printer through the Geek Squad protection.

I usually buy extended warranty for products which may break

Great to have. They fixed my washer the first call then have to give me a new one after my second call. All no extra charge. Without insurance I’d be holding my J forking out hundreds for a new washer

Fortunately we purchased the 4 year product replacement for an HP printer. The printer quit working. Best Buy simply gave us store credit to replace the printer. No hassle at all. Turned out to be a valuable purchase.

I use my printers for work, and having Geek Squad protection has saved me plenty of money and oh so many more headaches.

They have always been a blessing to wotk with! Great great great!

When I had an issue with my printer, unfortunately they couldn’t fix it, but the refund for the Geek Squad protection went smoothly. They also advised me on better printers for my specific needs which I appreciated.

What great about the Geek Squad replacement is the manufacturing typically provides a 1 year warranty BUT the Geek Squad replacement extends the “warranty” with their replacement program. Frankly, that’s the primary reason I purchase from Best Buy.