Customer Ratings & Reviews

I have used this service before for tablets that my kids kept breaking.

All products i likes. which i bought before through online

The service was a problem at first. They sent a third party contractor to do the work. They ended up breaking my new 55 inch tv. Geek squad was great and made everything good.

took my computer in to get it looked at by the geek squad, customer service was excellent. I told the guy what my computer was doing and he knew instantly what the problem was. bought the part computer ready within an hour. Thanks Geek Squad

While printers I've purchased in the past have been great workhorses, every once in a while a machine will break down. Best Buy's Geek Squad policy is well worth the money. Buy some piece of mind. Go with the Geek Squad Replacement policy!

A must to have! Membership covers everything and they help all hours. Plus if you have not pickup an item for more that 1 to 3 months they will cover you as well as help you download the software on the internet.

The Geek Squad located in Vernon Hills is the best of the best . I mistakenly took my computer to another GS in Chicago and ran to Vernon Hills the next day with two issues instead of the one that was not fixed. Go Vernon Hills Geek Squad

I know that I have the Geek Squad available when needed and that is a comfort for me. I know that my remote is also covered so if something happens to it, I can call for help.

Never had an issue, love this and i would recommend to a friend.

Like I said get insurance for gadgets especially if your little ones that gets into everything. It’s a little less frustrating it breaks and geek squad will fix for you .

An excellent product for the price. It is well worth it to have this extended protection program and Best Buy has always been very good with their technical advice and support.

I absolutely recommend adding Geek Squad protection to all your purchases. I also absolutely recommend taking advantage of your Geek Squad protection before the expiration date.

Great service! I am on the “old” plan for one more year. Wish the terms were not changing.

Good services and products recommend and good all personal good service

A+service A+quality A+delivery A++++++++++++++++++++++++++ A+service A+quality A+delivery A++++++++++++++++++++++++++ A+service A+quality A+delivery A++++++++++++++++++++++++++

Geek squad is awesome I ha e never had any issues with them fixing my stuff or figuring the problem out and they are always friendly

Having product protection is a must, geek squad service will get you squared away.

I have got this plan for a few of my purchases and when something goes wrong with them I take it back to the store and they either reimburse me or exchange the item. It's a good plan.

Best is pretty good about their replacement plans. For the most part it is an easy exchange. So far I have not had issues the times that I have had to use their replacement plans.

I have used many times for printers that constantly didn't work after replacing several of them.