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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11190 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,190 reviews
  • Rated 5 out of 5 stars

    Complete peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. No problems when exchanging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful and know what they are doing! They explain everything very well so you know what they are talking about. I had to call them one for something that I thought was stupid but they treated me with such respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth of a buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is worth it. few dollars to get a 2 year replacement! if your item breaks no question ask and you can get an equivalent or they will give you gift card to the item you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the best buy warranty replacement option a few times over the years. I highly recommend it based on ease of use. Just take broken item to customer service. easy as that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great i have had no issues at the moment yet and i would recommend this product to my gamily and friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Convenient way to get Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and have had way too many electronics go out. As there are Best Buy's everywhere, it seems, this is an excellent way to get a quick replacement if and when something goes wrong! I very much recommend this for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value in this day and age where products are having a limited life and quality and durability in many items just isn't there anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this replacement warranty. I bought it with another product and when I had a problem with the product they replaced it with no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queenie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for the air fryer alway purchase a queen squad warranty for everything I purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection - adds a level of confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy absolutely stands behind the Geek Squad product protection plans .. great customer service when help is needed for repair or replacement .. they have the A-Game going on for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my kids gaming consoles and accessories from Best Buy so I can get the Geek Squad insurance. It’s well worth it because when you use these gaming products often they don’t last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad replacement protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally got this when we got yet another new printer. It is better to have extra protection on a printer just like you would purchase for a new phone. Peace of mind knowing I don’t have to worry about a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is reading a series, so in order to connect with her I bought a Kindle & started reading it too. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection. I have taken my electronics in for help as well as calling them and letting them help me over the phone. The team is very helpful and knowledgeable. I continue to renew my warranty when my 2 years is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know some people say that these plans are scams, but I disagree. The peace of mind of knowing I can get a new one if it breaks without having to budget for repurchasing is well worth it. It is always a hassle free process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know that you can replace your device if something bad happens to it. I usually pick up this protection to not have to rebuy a device that broken after a limited time of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my "best buys" no pun intended. They respond quickly and have my products repaired online quickly.

    I would recommend this to a friend