Customer Ratings & Reviews

Geek Squad Protection Plan is worth the money! They helped me to replace a broken printer.

Very professional and knowledgeable able to handle all types of electronics issues

Geek squad is rlly the best ! I went to ask questions about my keyboard turning off and they helped me through the phone !

This purchase was smart for me. I am not very computer savey so they have helped me several times. They helped me making some other purchases to help things work together. Thanks

Awesome the return was easy aft spending 1/2 the day on the phone troubleshooting the scanner was bad and Best Buy took care of it for me thanks to total tech protection.

My printer had an issue where it would leave stains on the printout. I mentioned my issue, and received a replacement for my printer within few days.

Best Buy has the best product replacement in the market. We have always been satisfied with the plan because anything that stopped working or became defective they replaced.

Great! Add-On Services. Thanks! for the orientation.

Me personally I always purchase Geek Squad because I'm not tech savvy.

I never purchase devices without an extended warranty. This warranty was purchased with the HP OfficeJet Pro 6968. I recommend the extended warranty for anything that is eligible for an extended warranty.

I've replaced so many devices thru geek squad! I try to only purchase most things thru best buy just because the protection is amazing

4 Year Geek Squad protection plan is why I come to buy most of my electronics. Knowing that Geek Squad will make sure my items run like new for the next 4 years

I just did the review on the TV Warranty have not used it because have not had any problems

I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

Love, love, love this printer/scanner/fax machine. I use it for both work and pleasure. Prints really nicely. Haven't had any issues with it at all. User friendly.

I’ve always been iffy about buying product insurances. Yet, I’ve found that Best Buy truly sells the best one possible. Made a few claims here and there for different items and they literally just replace the item for me.

It's a good feeling to have a service that assures the replacement of an item that cannot be repaired. This service gives one peace of mind which cannot be underestimated.

This has been an excellent use of my money! They have set up a TV, guided me through problem solving, checked out equipment and fixed my refrigerator!

The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

Printer working flawless. Hopefully won't need the protection, but nice to know its there!