Customer Ratings & Reviews

When my newly purchased printer stopped working after a couple of months, I was able to return it without a problem.

Never deal with a product manufacturer again on my BestBuy product. I just go back to BestBuy and done. No waiting for a manufacturer to disappoint me with their excuses.

Excellent sevice for team people for support me thanks

With the purchase of the product replacement Best Buy has been able to help me with the last two printers I have had to return with ease

The extended 2 year warranty has become one of my practices lately. It covers usage damage and any other product defect. No questions asked. You get a replacement of your product. Great coverage for a fraction of the cost

I didn't want to take a chance on unrepairable problems happening, so this plan seemed to be the way to best protect me with my purchase.

The Geek Squad is great to work with on product problems

Employee’s we’re very helpful and had awesome customer service answered all my questions.

Its can be a hassle free exchange or return of the malfunctioned item at the cost of this geek squad service protection fee. I would recommend it.

I do not know how you can write a review for something you have never seen or used. I really love it, it is so great, and I can't believe I lived this long without it.

I just have it there Not used yet Let’s see how it does later on

Mounted my TV and explained all the controls and functions!

The squad replaced my printer without payment when my printer decided to stop working one day. They are super knowledgeable and very helpful. I'm glad I purchased this.

I got a really bad paper jam that completely ruined my last printer. Luckily I got Geek Sqaud protection on it so I got a replacement printer and all I had to do is purchase the protection again. No charge for the printer!

They did a very good job. They were on time, and very knowledge and polite.

I highly recommend a Product Replacement Plan on high end Electronic Products. It's very easy to replace your product when something goes wrong.

Haven't had to use, but will if need be. Better safe then sorry.

You must get the maximum protection for your products purchased through best buy,they have ALWAYS backed it up ,no issue with fixing or full replacement of products

The protect plan is st on these products that's one of the reason I like purchasing from BB there plan is awese

This is a great machine I got a Lexmark and it broke down on me after a year I have had not a problem with the Brother at all and its been a year.