Customer Ratings & Reviews

Bought a printer for my college student to put in his apartment, where something could more easily happen to it than in my own (adult) home. For $20, I have peace of mind for 2 years. Worth the price.

Raquel-service representative was very supportive and professional

if your kid is young and dumb, you want this. i know everyone says dont buy extended warranties but seriously, if your kid is young and dumb, you NEED this

Geek squad personnel have been great! Showed great patience in working with the computer inept (such as myself). Fixed and inspected the equipment and helpful. Also used online service and they were good too.

important for replacing items. So far I have not had to use it, this time. However, from past experience it was an easy process when used for other merchandise.

Love the service they provide for all my equipment!

Geek squad protection is a necessity. We have a peace of mind to know that if anything happens to our product purchase, Geek squad is there to replace.

They are very helpful and they always help me with my purchases and stuff

Always get the warranties on big purchases from BB.

As i have stated on several reviews great value for the price especially on expensive items. Used their service a few times and they were great

This plan is okay not so bad could be better will not

It’s nice that Best Buy offers this. I got it on some Bluetooth headphones I am required to use for a new job. Nice to know if they malfunction or break, I can get a new set from Best Buy right away.

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

Great service and gave reassurance. Great to have.

I have used geek squad and have always had a good experience with the service

If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

Always a great idea getting the extended warranty with electronics in any other products these days. You just never know and Best buy is great and honoring this

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

The printer was having issues and if u hv the warranty same can be replaced but if not in stock a full refund is issued for printer and extra warranty.

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.